Purpose
1.2. Capture registrants beyond event capacity, notify them automatically when spots open, manage notifications, reassign cancellations, and deliver confirmations.
1.3. Provide real-time automated updates, facilitate smooth event attendance, and prevent loss of interest due to manual delays.
Trigger Conditions
2.2. A registered participant cancels or fails to confirm attendance.
2.3. System detects a slot vacancy in event roster.
2.4. New attendee attempts registration for a filled event.
Platform Variants
3.1. Twilio SMS
• Feature/Setting: Use Programmable Messaging API, automates SMS alerts to next-in-line waitlisters.
• Sample: Configure webhook trigger for vacancy, set action to send SMS with slot claim link.
3.2. SendGrid
• Feature/Setting: Use Mail Send API for automating waitlist email notifications.
• Sample: Configure transactional template, trigger on event vacancy, auto-fill recipient from waitlist.
3.3. Google Sheets
• Feature/Setting: Automate waitlist queue management via Sheets API, keep live record of waitlisted users.
• Sample: Auto-insert row when registrant exceeds capacity, update sheet on confirmation/cancellation.
3.4. Calendly
• Feature/Setting: Use Scheduled Event Webhooks to automate invite to next waitlister after cancellation.
• Sample: Connect event update webhook to trigger an automated rescheduling invite.
3.5. Slack
• Feature/Setting: Incoming Webhooks, automate instant staff alerts for waitlist status updates.
• Sample: Trigger message post when vacancy is detected to dedicated channel.
3.6. Microsoft Teams
• Feature/Setting: Automate notification via Teams connector webhook for staff overview of waitlist moves.
• Sample: Webhook sends slot availability updates to channel.
3.7. Eventbrite
• Feature/Setting: Use Event Registration API, automate waitlist handling and status change notifications.
• Sample: On registration failure due to full capacity, auto-enlist and notify user to join the waitlist.
3.8. Zoom
• Feature/Setting: Meeting Registrant API, automate spot opening notifications and self-serve registration for virtual events.
• Sample: Auto-send join link to next-in-line if registrant cancels.
3.9. Mailchimp
• Feature/Setting: Create automated campaigns, use Audience API to segment and automate mail to waitlisters.
• Sample: Auto-enroll new waitlisters in notification flow.
3.10. HubSpot
• Feature/Setting: Use Workflow automation, CRM API to move contacts between event confirmed and waitlist status.
• Sample: Trigger waitlist workflow on capacity breach.
3.11. Airtable
• Feature/Setting: Base API, automate waitlist database updates and trigger notifications.
• Sample: Auto-update waitlist field on record change.
3.12. Salesforce
• Feature/Setting: Create automated Process Builder flows to manage waitlist contacts and send alerts.
• Sample: Auto-update contact record, send email upon entry into confirmed list.
3.13. Gmail
• Feature/Setting: Automate notification emails via Gmail API for direct user alerts.
• Sample: Auto-compose and send slot claim messages.
3.14. Google Calendar
• Feature/Setting: Calendar API, automate add/remove event invites as waitlist moves.
• Sample: Auto-send calendar invite to new attendee.
3.15. Zapier
• Feature/Setting: Automated multi-platform flows, automate waitlist queue management across systems.
• Sample: Trigger cross-platform workflows on waitlist status change.
3.16. Microsoft Outlook
• Feature/Setting: Automate email alerts and calendar updates with Graph API integration.
• Sample: Auto-notify and calendar-invite next attendee.
3.17. Jotform
• Feature/Setting: Form Submission API, automate form responses when waitlists open.
• Sample: Auto-send confirmation form to next user.
3.18. Discord
• Feature/Setting: Webhook integration for community alert, automate announcement to waitlisted group.
• Sample: Auto-post to event channel when a slot is open.
3.19. Stripe
• Feature/Setting: Automate payment link creation/refunds if waitlisted users move to confirmed slot.
• Sample: Auto-generate payment link when slot becomes available.
3.20. Notion
• Feature/Setting: Automate waitlist tracking using Notion API database updates.
• Sample: Auto-update database entry as attendee moves off waitlist.
Benefits
4.2. Automator processes reduce errors in attendee lists.
4.3. Automatable integrations ensure real-time, automatedly accurate vacancy management.
4.4. Automating notifications keeps participant engagement high and event fully booked.
4.5. Automation enables scalable handling of high demand without extra staff load.