Events & Court BookingPurpose
1.2 Automating communication reduces manual errors, prevents double-booking, and enhances member experience through instant, automated alerts.
1.3 The automation covers both last-minute and scheduled adjustments, supporting seamless club operations and automating routine outreach.
Trigger Conditions
2.2 Automator listens for changes via booking APIs, calendar updates, or direct admin actions.
2.3 Additional automation triggers include player-initiated modifications via web portals or mobile apps.
Platform Variants
• Feature/Setting: Automate SMS notifications by configuring messaging triggers on booking cancellation; sample: Use `POST /Messages` API.
3.2 SendGrid (Mail Send API)
• Feature/Setting: Automated emails; configure the transactional Template and trigger on booking change events; use `/mail/send` endpoint.
3.3 Slack (Incoming Webhooks)
• Feature/Setting: Automate channel alerts by posting via webhooks when booking is changed; configure webhook URL and JSON payload.
3.4 Microsoft Teams (Incoming Webhook)
• Feature/Setting: Automated notifications to Teams channel; set up webhook and automate POST alert on schedule updates.
3.5 Google Calendar (Events API)
• Feature/Setting: Automates calendar updates; configure `PATCH` event for reschedule, `DELETE` for cancellation.
3.6 Outlook (Graph API)
• Feature/Setting: Automates emailing and calendar invites; configure `POST /sendMail` and `PATCH /events/{id}`.
3.7 Zoho CRM (Workflow Rules)
• Feature/Setting: Automates client follow-up via CRM workflow configured to trigger on reschedule field change.
3.8 HubSpot (Workflows)
• Feature/Setting: Automated email/SMS; configure workflow to start when booking property changes.
3.9 Salesforce (Process Builder)
• Feature/Setting: Automates notifications using process triggered by Booking object field updates.
3.10 Mailchimp (Transactional Email API)
• Feature/Setting: Automator triggered campaigns for reschedules/cancel; configure trigger-based transactional campaign.
3.11 Zapier (Webhooks & Paths)
• Feature/Setting: Automates multi-app flows; set webhook triggers and filter by booking action type.
3.12 Pabbly Connect (Automation Paths)
• Feature/Setting: Automates SMS and email when court booking is updated or deleted, using event triggers.
3.13 ActiveCampaign (Automations)
• Feature/Setting: Automates sending email/SMS based on custom trigger for booking change field.
3.14 ClickSend (SMS API)
• Feature/Setting: Automates SMS alerts; set up API to send notification on event ‘cancel’ action.
3.15 Intercom (Outbound Messages)
• Feature/Setting: Automates in-app and email messages once an event reschedule is detected.
3.16 Facebook Messenger (Send API)
• Feature/Setting: Automates sending booking updates to users via Messenger using `messages.send` API endpoint.
3.17 WhatsApp Business (Cloud API)
• Feature/Setting: Automates WhatsApp alerts on reschedule/cancel actions, configuring webhook and message templates.
3.18 AWS SNS (Publish API)
• Feature/Setting: Automates multi-channel SMS/email push; configure topic for club booking events.
3.19 Telegram Bot (sendMessage API)
• Feature/Setting: Automates sending booking update messages with bot POST to `/sendMessage`.
3.20 Discord (Webhook API)
• Feature/Setting: Automates Discord notification in channel when booking status changes; configure webhook target and payload.
3.21 Shopify (Admin API Webhooks)
• Feature/Setting: For clubs using e-commerce modules; automate email/SMS for service product cancellations via webhook event.
3.22 Freshdesk (Automation Rules)
• Feature/Setting: Automates ticketing/alerts for staff on booking changes by configuring event-triggered actions.
Benefits
4.2 Automates status updates across SMS, email, chat, and calendars, minimizing administrative workload.
4.3 Automatedly supports cross-channel messaging, maximizes reach and customer satisfaction.
4.4 Automating ensures no missed updates, prevents confusion, and boosts club member retention through reliable automatable flows.