Locker and towel service status updates

Purpose

1. Automate locker and towel service status updates for real-time facility management in aquatic centres.

2. Support automation for notifying members and staff about towel availability, locker occupancy, loss items, or maintenance dynamically via digital channels.

3. Automatedly synchronize inventory and status across digital displays, member apps, and notifications to reduce manual intervention and human errors.

4. Automate escalations for missing towels, overloads, or device malfunctions to maintenance teams or managers.

5. Enhance customer satisfaction by automating up-to-date visibility and proactive communication.

Trigger Conditions

1. Automated sensor-triggered input—locker opened/closed, towel dispensed/returned.

2. Scheduled checks (e.g., every hour) automating sync with management dashboards.

3. Automated manual staff entry via mobile app or desktop panel.

4. Member request or complaint (app, SMS, front desk interface).

5. API webhook automator for status changes from facility devices.

Platform Variants

1. Twilio SMS

• Feature/Setting: Automate sending SMS to members and staff with locker/towel updates using Messaging API – configure to trigger on webhook event from sensor data.
  

2. SendGrid

• Feature/Setting: Automatedly email notifications about towel status or locker events using Send Email v3 API – set up with template and dynamic variables.
  

3. Microsoft Power Automate

• Feature/Setting: Use automated flows to monitor IoT updates and forward status via Teams, email, or mobile notifications using Power Automate connect and logic flows.
  

4. Slack

• Feature/Setting: Automate posting locker/towel update alerts to facility channels with Slack API chat.postMessage endpoint.
  

5. Salesforce

• Feature/Setting: Automated trigger-driven updates using Process Builder, pushing locker/towel changes to customer-facing portals and service dashboards.
  

6. Zapier

• Feature/Setting: Automate linking IoT events/webhooks to notifications in email, SMS, and CRM apps via multi-step automations.
  

7. HubSpot

• Feature/Setting: Automated ticket creation for unresolved towel/locker issues using Service API, configuring webhooks for real-time updates.
  

8. Pipedream

• Feature/Setting: Automate workflow for receiving webhook from sensors then triggering multi-channel notifications and log entries.
  

9. Google Sheets

• Feature/Setting: AppScript automation to update sheets in real time with locker/towel events, triggering follow-up automations on change.
  

10. Microsoft Excel (Online)

• Feature/Setting: Automate incoming data sync to digital logs and trigger message automations using Office Scripts or Power Automate.
  

11. AWS Lambda

• Feature/Setting: Automating custom backend logic and integration for processing sensors and pushing updates to various services using AWS IoT triggers.
  

12. Google Cloud Functions

• Feature/Setting: Function automator for handling status change webhooks and calling downstream APIs to automate notifications.
  

13. Discord

• Feature/Setting: Automated bot posts to facility Discord servers about locker/towel status using Discord API webhooks.
  

14. ServiceNow

• Feature/Setting: Automate incident/work order creation for towel or locker maintenance using ServiceNow Flow Designer and REST API connector.
  

15. Monday.com

• Feature/Setting: Automate dashboard updates and team notifications using automations rules engine driven by lockers/towel webhook triggers.
  

16. Notion

• Feature/Setting: Automated records entry of status logs using Notion API integration with time-stamped locker/towel events.
  

17. Mailgun

• Feature/Setting: Automate detailed email sends to staff/admins on unusual locker/towel events, using Messages API and templates.
  

18. Intercom

• Feature/Setting: Automated chat or in-app push messages to members for real-time updates tied to locker/towel activity, using Intercom API messaging endpoints.
  

19. PagerDuty

• Feature/Setting: Automated alert routing to maintenance or safety staff on urgent locker/towel sensor triggers using Events API.
  

20. Airtable

• Feature/Setting: Automated database record updates and trigger automator for further notifications using scripting or Automations feature.
  

Benefits

1. Automates routine facility status communication, reducing manual workload.

2. Automated fault/incident escalation ensures speedy resolution.

3. Improved transparency and member experience via real-time status notification automation.

4. Data-driven automated logs and analytics for service optimization.

5. Enhanced compliance and safety by automating monitoring and report generation.