Lost and found management

Purpose

1. Automate lost and found management by triaging reports, updating inventories, tracking item status, and notifying item owners or staff within aquatic centres.

2. Streamline documentation, reduce manual entry, enable faster returns, and automatically archive unclaimed assets.

3. Ensure compliance with safety protocols and provide transparent, automated, auditable logging of all lost and found events.

Trigger Conditions

1. Item found and logged by staff through digital form submission or mobile scan.

2. Guest submitting a lost item report via website, app, SMS, or kiosk.

3. Scheduled inventory audits or end-of-day automatic checks.

4. Item claim request or verification initiated by owner.

5. Expiration of holding period—automation of donation or disposal alerts.

Platform Variants

1. Google Forms

• Feature/Setting: Automate item intake via form responses; auto-send notifications using "Trigger on Submit".
  

2. Microsoft Power Automate

• Feature/Setting: Automate data routing and status change triggers; use "Automated Flow from Form Response".
  

3. Smartsheet

• Feature/Setting: Automate log updates with "Sheet Change Triggers"; configure workflow for claim requests.
  

4. Twilio SMS

• Feature/Setting: Automate lost/found notifications by configuring SMS API’s "Programmable Messaging".
  

5. SendGrid

• Feature/Setting: Automate owner notification using "Mail Send API"; configure triggered campaigns for claims.
  

6. Slack

• Feature/Setting: Automate alerts to staff via "Incoming Webhooks"; automate daily digests.
  

7. Airtable

• Feature/Setting: Automate record creation for item logs using "Automations: When form submitted".
  

8. Zendesk

• Feature/Setting: Automate support ticket creation with "Create Ticket API" on a lost/found event.
  

9. Trello

• Feature/Setting: Automate card creation per new item with "API: createCard" for tracking item status.
  

10. Salesforce

• Feature/Setting: Automate case management via "REST API: Create Case" on lost item event.
  

11. Dropbox

• Feature/Setting: Automated upload of item photos using "File Request" and trigger notifications.
  

12. DocuSign

• Feature/Setting: Automate owner signature capture for item claims with "Envelope Creation API".
  

13. HubSpot

• Feature/Setting: Automate contact tracking and email via "Workflows: Contact-based Trigger".
  

14. Mailchimp

• Feature/Setting: Automate broadcast reminders for unclaimed items using "Automated Email Campaigns".
  

15. Google Sheets

• Feature/Setting: Automate ledgering and status update using “On Change: Apps Script Trigger”.
  

16. Monday.com

• Feature/Setting: Automate new item board updates with "Item Created Automation".
  

17. Asana

• Feature/Setting: Automate task creation for lost/found actions using "Webhooks" or "API: createTask".
  

18. Zapier

• Feature/Setting: Automate multi-platform workflows triggered by digital form or webhook.
  

19. ServiceNow

• Feature/Setting: Automate incident ticket or workflow using "Service Catalog Request API".
  

20. Microsoft Teams

• Feature/Setting: Automate staff updates via "Webhook Connector" or scheduled message.
  

Benefits

1. Automated tracking reduces manual errors and delays.

2. Automated notifications expedite item returns and guest satisfaction.

3. Automated compliance ensures policy adherence and audit readiness.

4. Automated reporting improves transparency and management oversight.

5. Automating routine tasks frees staff for higher-value operations.

6. Automatable integrations mean scalable deployment across multiple facilities.

7. Automator-configured flows allow customization for specific centre needs.

8. Automatedly handle item escalation, disposal, or donation per customizable policies.