Locker and equipment reservation confirmations

Purpose

1.1. Enable automatic confirmations for locker and equipment reservations to streamline scheduling, reduce administrative overhead, improve client satisfaction, and ensure real-time booking visibility for both staff and patrons.
1.2. Tracks reservations, triggers confirmations via email/SMS/push notifications, manages calendar entries, sends reminders, and enables quick cancellation or modification.
1.3. Integrates with facility access systems, payment gateways, and reporting for end-to-end transparency and compliance within an aquatic diving facility.

Trigger Conditions

2.1. New reservation submitted via online portal, app, or front desk system.
2.2. Payment confirmed for equipment or locker rental.
2.3. Reservation modification or cancellation request.
2.4. Scheduled reminder one day or one hour before appointment or rental period.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Messaging API — configure to send reservation confirmation SMS with dynamic reservation data.
3.2. SendGrid
• Feature/Setting: Transactional Email API — set up email templates for confirmations and send on reservation triggers.
3.3. Google Calendar
• Feature/Setting: Calendar API — create, update, or remove reservation events per user.
3.4. Microsoft Outlook
• Feature/Setting: Graph Calendar API — invite users to reservation slots via Outlook event.
3.5. Slack
• Feature/Setting: Incoming Webhooks — notify staff in relevant channel about new or updated reservations.
3.6. Discord
• Feature/Setting: Bots/Webhooks — send real-time reservation confirmation to users via DM.
3.7. WhatsApp Business
• Feature/Setting: Business API — send booking confirmations and reminders over WhatsApp.
3.8. Mailgun
• Feature/Setting: API — trigger HTML/PDF email confirmations to users.
3.9. Salesforce
• Feature/Setting: Flow Builder/API — log reservation records and generate automated confirmations.
3.10. HubSpot
• Feature/Setting: Workflow Automation — send confirmation emails and assign tasks to relevant team members.
3.11. Zoho CRM
• Feature/Setting: Workflow Rules/API — automate emails or SMS based on reservation status changes.
3.12. Stripe
• Feature/Setting: Webhooks/API — send payment success confirmation and initiate equipment/locker reservation.
3.13. Square
• Feature/Setting: Bookings API — manage reservations and send notifications for confirmation.
3.14. Airtable
• Feature/Setting: Automations — update database and trigger confirmation email/SMS upon new reservation entry.
3.15. Notion
• Feature/Setting: API/Automation — log reservations and send integration notifications.
3.16. Zapier
• Feature/Setting: Multi-step Zaps — connect reservation form to communication channels for confirmation routing.
3.17. Calendly
• Feature/Setting: Webhooks/Email Notifications — configure auto-emails and calendar invites for reservations.
3.18. Pipedrive
• Feature/Setting: Workflow Automation — trigger emails or in-app messages on new booking.
3.19. Zendesk
• Feature/Setting: Triggers — generate confirmation tickets or emails for clients post-reservation.
3.20. Intercom
• Feature/Setting: Messaging Campaign — send real-time chat confirmation on successful reservation.
3.21. ActiveCampaign
• Feature/Setting: Automation Builder — issue confirmation sequences for new reservations.
3.22. DocuSign
• Feature/Setting: API — deliver digital waivers/forms linked to confirmed reservations for e-signature.

Benefits

4.1. Reduces manual follow-up workload for staff.
4.2. Ensures prompt and clear communication to clients.
4.3. Minimizes double-bookings and available slot confusion.
4.4. Integrates with existing tools/platforms for seamless workflow.
4.5. Improves client trust, facility professionalism, and operational efficiency.