Maintenance schedule notifications to relevant staff

**Purpose**

1. To ensure timely maintenance tasks are executed for all equipment and spaces within the acrobatic diving pool section.
2. To automate reminders for relevant staff based on the scheduled maintenance cycles (daily, weekly, monthly, or ad hoc).
3. To document completion and compliance for health, safety, and legal accountability.
4. To escalate overdue maintenance tasks to management instantly for critical follow-up.
5. To integrate notification channels (SMS, email, push, in-app) for comprehensive staff coverage and response tracking.
6. To synchronize with facility calendars and resource allocation software for optimal operations.

**Trigger Conditions**

1. Scheduled date-time for recurring equipment or facility maintenance is reached.
2. Equipment sensor or facility management system reports a requirement (wear, hours of use, alert).
3. Manually triggered by supervisors upon identification of urgent maintenance needs.
4. Missed or overdue status detected in connected task management databases.
5. Update from third-party facilities or compliance software APIs.

**Platform Variants**

3.1. **Twilio SMS**
- Feature/Setting: Use Programmable Messaging API; configure with staff phone numbers, predefined maintenance notification text, and escalation logic.

3.2. **SendGrid**
- Feature/Setting: Use Transactional Email API; configure templates triggered via webhook upon schedule threshold.

3.3. **Slack**
- Feature/Setting: Incoming Webhooks or Conversations API; configure channels or direct messages to maintenance groups upon trigger.

3.4. **Microsoft Teams**
- Feature/Setting: Teams Graph API for chat notifications; automate posts or direct messages to defined staff.

3.5. **Google Calendar**
- Feature/Setting: Use Calendar API for event creation and reminders; synchronize scheduled tasks with staff calendars.

3.6. **Outlook 365**
- Feature/Setting: REST API to send calendar invites/alerts; create events tied to maintenance schedules.

3.7. **PagerDuty**
- Feature/Setting: Events API; setup service and escalation policy, send alerts triggered by maintenance requirements.

3.8. **ServiceNow**
- Feature/Setting: Table API to generate incident/tasks for maintenance, trigger notifications via workflow.

3.9. **Trello**
- Feature/Setting: REST API to add cards/checklists to maintenance board with due dates and member assignment.

3.10. **Asana**
- Feature/Setting: Tasks API to create tasks, set deadlines, notify assigned staff.

3.11. **Jira**
- Feature/Setting: Create Issue API; auto-generate maintenance tickets under relevant projects.

3.12. **Monday.com**
- Feature/Setting: Item Creation API; configure maintenance task boards, assign staff, automate reminders.

3.13. **ClickUp**
- Feature/Setting: Task API; schedule tasks and trigger notifications on deadline approach or task status update.

3.14. **Workplace by Meta**
- Feature/Setting: Send Workchat Message API; notify staff based on scheduled triggers.

3.15. **Zendesk**
- Feature/Setting: Tickets API for creating maintenance support tickets, assign to field engineers, send notifications.

3.16. **SMS via Plivo**
- Feature/Setting: SMS API to deliver texts containing maintenance reminders with escalation on no response.

3.17. **Mattermost**
- Feature/Setting: RESTful Webhook API; send maintenance alerts to specified team channels.

3.18. **Zapier**
- Feature/Setting: Webhook trigger; connect to multiple calendar/task management/email services for cross-channel alerts.

3.19. **Freshservice**
- Feature/Setting: Service Requests API; automate creation and assignment of scheduled maintenance tasks.

3.20. **Pushbullet**
- Feature/Setting: Push API for instant mobile and desktop push notifications to maintenance and management devices.

3.21. **Microsoft Power Automate**
- Feature/Setting: Scheduled cloud flow; trigger reminders via Teams, email, SMS, calendar events based on intervals.

3.22. **HubSpot**
- Feature/Setting: Workflow Automation API; automate internal notifications based on maintenance property date fields.

**Benefits**

1. Eliminates manual follow-ups for routine and urgent maintenance, reducing the risk of missed tasks.
2. Enhances staff productivity by providing clear, timely, and actionable notifications.
3. Improves facility safety and compliance with logged, auditable notification trails.
4. Enables rapid response to critical maintenance needs, minimizing downtime and hazards.
5. Centralizes communication while supporting staff preference for channel (SMS, email, instant message, push).
6. Supports scalable operations as facility or staff size grows without adding manual overhead.