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Analytics reporting from survey results

Purpose

1.1. Automate the collection, analysis, and distribution of analytics reports derived from client or participant survey results to drive data-driven decision-making and feedback loops.
1.2. Enable continuous improvement by automating feedback capture, aggregating survey data, automating analytics reporting pipelines, and sharing actionable insights across legal mediation teams.
1.3. Automate the identification of recurring issues and improvements, powering a closed feedback loop for mediation service providers.

Trigger Conditions

2.1. Automated trigger upon completion of digital survey by client/participant.
2.2. Scheduled automation (e.g., weekly, monthly, or after mediation session’s close).
2.3. Event-driven trigger based on submission of new survey batch to chosen survey platform.
2.4. Manual triggering by authorized staff through a dashboard interface.

Platform Variants

3.1. Google Forms API
• Feature/Setting: Google Forms "responses.get/getAll" API for retrieving and automating survey results extraction.
3.2. Microsoft Forms Connector (Power Automate)
• Feature/Setting: "When a new response is submitted" automated trigger to extract response and automate analytics report generation.
3.3. SurveyMonkey API
• Feature/Setting: "GET /v3/surveys/{id}/responses/bulk" for automating bulk retrieval of survey answers.
3.4. Typeform Webhooks
• Feature/Setting: Webhook URL configuration to push automated survey responses to analytics pipeline.
3.5. Jotform API
• Feature/Setting: "GET /form/{id}/submissions" for automating extraction and transfer of survey data.
3.6. Qualtrics API
• Feature/Setting: "Exports API" to automate exporting responses for analytics workflows.
3.7. Zoho Survey
• Feature/Setting: Automated data sync using "Fetch Survey Responses" API endpoint.
3.8. Alchemer (SurveyGizmo) API
• Feature/Setting: "GET /v5/survey/{id}/surveyresponse" for automated retrieval and reporting analytics.
3.9. Airtable
• Feature/Setting: Automator triggers when new survey data row is inserted via API or form, enables analytics script run.
3.10. Slack
• Feature/Setting: Automated report distribution via "chat.postMessage" after analytics generation.
3.11. Google Sheets API
• Feature/Setting: Automate retrieval with "spreadsheets.values.get" and run analytics with scripts.
3.12. Power BI
• Feature/Setting: Automated dataset refresh and reporting dashboard updates using "Power BI REST API: Refresh Dataset."
3.13. Tableau
• Feature/Setting: "Webhooks" to automate data source refresh and "REST API" for automating analytic report distribution.
3.14. Salesforce Surveys
• Feature/Setting: Automation using "Survey Invitation" and "Survey Response" triggers in Process Builder or Flow.
3.15. Monday.com
• Feature/Setting: Automator triggers analytics update and dashboard posts upon item (survey) update via API.
3.16. HubSpot
• Feature/Setting: Workflow automation to retrieve post-survey feedback and trigger analytics email report.
3.17. Zapier
• Feature/Setting: Automates cross-platform connectivity triggered by "New Survey Response" events.
3.18. Power Automate
• Feature/Setting: Automated flows using "Forms" and "Excel" connectors for aggregating and analyzing survey results.
3.19. AWS Lambda
• Feature/Setting: Serverless function automates survey analysis script run upon new data ingestion.
3.20. Google Data Studio
• Feature/Setting: Automated data connector setup; scheduled automated refresh/feed of survey analytics visuals.

Benefits

4.1. Automates feedback capture, analytics, and reporting for consistent evaluation of mediation service quality.
4.2. Speeds up reporting cycles and automates insight delivery for real-time continuous improvement.
4.3. Reduces manual processing and automates data accuracy, boosting operational efficiency in legal mediation.
4.4. Enables automated, evidence-based decision-making and transparent feedback-driven culture.
4.5. Automates sharing of analytics results to relevant stakeholders, closing the feedback loop in a legally compliant manner.

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