Purpose
1.2 Consolidate job details, technician performance, equipment usage, and client feedback into one report, delivered daily for streamlined management and compliance.
1.3 Enhance operational visibility and decision-making for supervisors, reducing manual administrative tasks and ensuring regulatory reporting is met.
Trigger Conditions
2.2 Data-based: Initiated when a technician closes a job or logs out of the field application.
2.3 API webhook: Triggered when shift data/status updates are posted to the management platform.
2.4 Admin override: Manual trigger by a supervisor through dashboard control.
Platform Variants
• Feature: Scheduled Flows
• Configure: Set daily trigger, connect to Service Cloud, output PDF report via Flow Builder.
3.2 Microsoft Power Automate
• Feature: Recurrence trigger
• Configure: Automate collection from Dynamics 365 Field Service, push to email.
3.3 Google Workspace
• Feature: Apps Script, Gmail API
• Configure: Script aggregates Google Sheets field logs, schedules daily email send.
3.4 ServiceM8
• Feature: Automation Add-on
• Configure: End-of-day job filter, email summary to operations manager.
3.5 Jobber
• Feature: Report Builder API
• Configure: Automated daily technician performance export, send via configured integration.
3.6 Zapier
• Feature: Schedule & Formatter
• Configure: Scheduled data fetch from Airtable, format, and email with Gmail/Outlook action.
3.7 Twilio
• Feature: Programmable Messaging
• Configure: Send SMS summary using SMS API to field team leads.
3.8 SendGrid
• Feature: Marketing Campaigns API
• Configure: Email batch process for daily operational reports.
3.9 Slack
• Feature: Scheduled Messages API
• Configure: Auto-post report to #field-ops using scheduled chat.postMessage.
3.10 Monday.com
• Feature: Automations
• Configure: Pulse every evening, collect board stats, push to managers.
3.11 Quick Base
• Feature: Pipelines Scheduler
• Configure: Run scheduled pipeline, aggregate data from job logs, notify stakeholders.
3.12 Smartsheet
• Feature: Automated Workflows
• Configure: Set daily workflow to export sheet, email PDF.
3.13 Notion
• Feature: Notion API with Scheduled Jobs
• Configure: Retrieve entries tagged ‘completed today’, generate and push markdown summary.
3.14 Airtable
• Feature: Airtable Automations
• Configure: Filter today’s completed records, email as digest.
3.15 Asana
• Feature: Rules
• Configure: Daily rule to roll up task completion, email via integration.
3.16 Trello
• Feature: Butler Automation
• Configure: Scheduled card activity summary, sent via email.
3.17 HubSpot
• Feature: Workflows API
• Configure: Trigger end-of-day workflow for job tickets, send summary email.
3.18 FieldAware
• Feature: Scheduled Reporting
• Configure: Export job and technician metrics at fixed time, deliver to team inbox.
3.19 Freshservice
• Feature: Scheduler Automation
• Configure: Collect closed requests, compile, and route to service leader.
3.20 Zoho Creator
• Feature: Scheduled Workflows
• Configure: Script for aggregating records, email rundown to admin.
3.21 Odoo
• Feature: Scheduled Actions
• Configure: Run report action on jobs and field logs, email results on cron.
Benefits
4.2 Ensures all field operations data is reviewed daily, increasing transparency.
4.3 Quick detection of operational gaps, missed jobs, and underperforming technicians.
4.4 Satisfies management and client reporting requirements for regulatory compliance.
4.5 Enhances technician accountability and streamlines overall HVAC service workflow.