Purpose
1.2 Enables early intervention by automating reminders, task assignments, and management alerts across teams involved in finance and receivables.
1.3 Reduces manual monitoring, automates follow-ups, and escalates unresolved aged payables based on customizable business logic.
1.4 Supports audit trails and credit control by automatedly linking invoice events with account actions for compliance and risk management.
1.5 Automates the entire overdue-to-escalation process in paper shredding machine wholesale, freeing finance teams for value-driven tasks.
Trigger Conditions
2.2 No payment received after due date.
2.3 Pre-set reminder or escalation interval reached (e.g., 7, 14, 30 days overdue).
2.4 Invoice or customer risk score exceeds threshold.
2.5 Manual override to escalate specific high-value invoices.
Platform Variants
- API: “List Invoices” with filter: status=overdue; trigger automator for escalations.
3.2 Xero
- Endpoint: GET /invoices?Status=OVERDUE; webhook-based automation for follow-up sequences.
3.3 FreshBooks
- Function: Invoice Overdue Event via webhook; connect to escalation workflow engine.
3.4 Zoho Books
- Automation: Configure Invoice Automation Rule; triggers when invoice is overdue.
3.5 NetSuite
- SuiteScript/RESTlet: Automate overdue detection and escalate via custom workflow.
3.6 SAP S/4HANA
- SAP API Business Hub: /Invoices API; automate detection with workflow integration.
3.7 Oracle Fusion Cloud
- Function: REST API call for overdue invoice status; trigger escalation logic in orchestration.
3.8 Microsoft Dynamics 365
- Data Connector: monitor “Invoice Due Date”; automate Power Automate escalation flow.
3.9 Salesforce
- Function: Platform Events or Process Builder for overdue invoice detection/automation.
3.10 HubSpot
- Workflow: Automate task on overdue property on deal/invoice; email/SMS escalation.
3.11 Odoo
- Automation: Server Actions on overdue invoice; triggers escalation task creation.
3.12 Sage Intacct
- API: Read AR Invoices; escalate on overdue via scheduled jobs.
3.13 ServiceNow
- Flow Designer: watches overdue records, auto-creates escalated incident/task.
3.14 Monday.com
- Automation: "When status changes to Overdue, notify person" automator.
3.15 Slack
- Incoming Webhook: automatedly post escalation message to finance channel on trigger.
3.16 Twilio SMS
- Feature: Send automated escalation SMS using Twilio API on overdue trigger.
3.17 SendGrid
- API Endpoint: /mail/send; automated escalation email to stakeholder list.
3.18 Google Sheets
- Script: Automated overdue invoice scan and email/SMS automation on match.
3.19 Asana
- Integration: Automation rule “when task matches Overdue Invoice, escalate with due date”.
3.20 Jira Service Management
- Automation: “If overdue invoice detected, create escalation issue” automator.
3.21 Pipedrive
- Workflow Automation: automate overdue deal/invoice triggers, assign task or notification.
3.22 Mailgun
- Automation: Automated email escalation sequences for overdue invoices.
3.23 Microsoft Teams
- Bot: Automatedly post escalation report to finance/management channel on trigger.
3.24 ClickUp
- Automation: if custom field “Overdue” changes, assign escalation subtask automatically.
Benefits
4.2 Automator reduces manual effort and error with repeatable, traceable escalation workflows.
4.3 Automated escalation ensures compliance with credit policies and maximizes cash flow predictability.
4.4 Automatable reminders and cross-team visibility on escalation streamlines financial operations.
4.5 Automating escalation enhances customer accountability and improves recovery rate on receivables.
4.6 Ensures consistent documentation of all interactions through automated audit logs.