Purpose
1.2. Automates credit approval workflows, tracks financial health of distributors/retailers, and alerts teams to risks or breaches in credit terms.
1.3. Mitigates credit risk through intelligent, multi-channel notifications, integrating with ERP, CRM, and external financial data sources.
Trigger Conditions
2.2. Invoice aging surpasses set thresholds (e.g., 30, 60, 90 days).
2.3. Payment failure, returned checks, or flagged transaction patterns.
2.4. Update from external credit bureaus or negative financial news.
2.5. Manual override by finance managers or risk officers.
Platform Variants
• Feature: Workflow Rule, Process Builder
• Configuration: Trigger workflow on "Payment Overdue" field update; auto-create risk case.
3.2. SAP ERP
• Feature: Credit Management APIs
• Configuration: Schedule daily BAPI_CREDIT_CHECK to monitor limits, expose as webhook.
3.3. Microsoft Dynamics 365
• Feature: Power Automate Business Process Flow
• Configuration: Flow triggers on Account Credit Status change, sends escalation notifications.
3.4. Oracle NetSuite
• Feature: Saved Search, SuiteFlow
• Configuration: Alert finance when customer balance exceeds parameters; auto-email collection team.
3.5. Zoho Books
• Feature: Custom Functions, Workflow Rules
• Configuration: Trigger function on overdue invoice; send in-app push to account manager.
3.6. QuickBooks Online
• Feature: Invoice API, Customer Notes
• Configuration: Monitor outstanding balances via GET /invoice, automate risk flag updates.
3.7. Xero
• Feature: Contact Watchlist
• Configuration: Automatically add high-risk clients to Watchlist; trigger email alert.
3.8. D&B Direct (Dun & Bradstreet)
• Feature: Risk Monitoring API
• Configuration: Subscribe to company data changes; fetch risk events and trigger flow.
3.9. Experian API
• Feature: Commercial Credit Reports
• Configuration: Pull alerts on rating change; auto-notify finance leaders.
3.10. SAP Concur
• Feature: Automated Alerts, Expense Policy Enforcement
• Configuration: Flag risk when out-of-policy spend detected; email controller.
3.11. Slack
• Feature: Incoming Webhooks
• Configuration: Post real-time risk alerts to #credit-risk channel.
3.12. Microsoft Teams
• Feature: Power Automate Connector
• Configuration: Auto-post adaptive cards for urgent risk escalations.
3.13. SendGrid
• Feature: Email Trigger API
• Configuration: Auto-send risk alert emails to stakeholders on workflow trigger.
3.14. Twilio SMS
• Feature: Messaging API
• Configuration: Sender ID-based instant SMS alerts to credit officers.
3.15. PagerDuty
• Feature: Incident Triggers
• Configuration: Create incident on critical credit event; auto-assign responder.
3.16. ServiceNow
• Feature: Incident Management API
• Configuration: Log risk incident ticket for overdue high-value accounts.
3.17. HubSpot CRM
• Feature: Workflow Automation
• Configuration: Trigger task and email sequence for at-risk contacts.
3.18. SAGE Intacct
• Feature: Smart Rules
• Configuration: Block transactions above credit limit, alert risk team.
3.19. Freshdesk
• Feature: Ticket Automations
• Configuration: Create support ticket on negative payment discovery.
3.20. Google Sheets
• Feature: App Script, Webhook
• Configuration: Auto-append credit events to monitoring sheet, trigger alert via Apps Script.
3.21. Amazon SNS
• Feature: Publish/Subscribe Alerts
• Configuration: Publish notifications to subscribed teams on credit breach.
3.22. Monday.com
• Feature: Automation Recipes
• Configuration: Change item status to “At Risk,” notify finance channel.
Benefits
4.2. Reduction in manual oversight and missed credit events.
4.3. Standardized escalation paths for fast risk response.
4.4. Data-driven decisioning cultivates trust with internal and external auditors.
4.5. Sustains healthy cash flow and minimizes bad debt risk.