Sync payment status updates between bank, ERP, and CRM systems

Purpose

1.1. Automate synchronization of payment status between bank accounts, ERP, and CRM platforms for full financial visibility and up-to-date records.
1.2. Eliminate manual reconciliation by detecting all incoming, outgoing, or failed payments in the banking portal and updating accounting (ERP) plus sales/customer management (CRM) platforms.
1.3. Ensure real-time notification of payment events to accounting, admins, and sales teams for timely action on orders or follow-ups.
1.4. Match payment references with customer orders, automatically mark invoices as paid or overdue, and update customer payment histories across tools.
1.5. Maintain audit trails by pushing updates to document management and reporting platforms; facilitate clear financial reporting and cash flow forecasting.

Trigger Conditions

2.1. Bank transaction recorded (payment received, payment sent, payment failed).
2.2. ERP invoice status change (marked paid, partial, or overdue).
2.3. CRM deal/payment status change (deal closed, payment pending, payment received).
2.4. Scheduled interval (hourly, daily) for missed updates or batch sync.
2.5. Webhook or API push event from bank, ERP, or CRM.

Platform Variants

3.1. Stripe
• Feature/Setting: Webhook for "payment_intent.succeeded" — configure webhook with relevant endpoint.
3.2. Plaid
• Feature/Setting: /transactions/get API — poll bank transactions for new payment events.
3.3. QuickBooks Online
• Feature/Setting: Update Invoice endpoint — push payment event to update invoice status.
3.4. Xero
• Feature/Setting: PUT /Invoices endpoint — update specific invoice as paid with bank reference.
3.5. SAP Business One
• Feature/Setting: Service Layer API for payments — call Update Payment endpoint on matching payment.
3.6. Oracle NetSuite
• Feature/Setting: Record API > Invoice payment — use REST API to set invoice payment status.
3.7. Microsoft Dynamics 365
• Feature/Setting: Data Connector — synchronize Payment Status field through the API.
3.8. Salesforce
• Feature/Setting: REST API PATCH to Opportunity or Custom Payment Object with latest payment info.
3.9. Zoho Books
• Feature/Setting: POST /payments API — record new payment event.
3.10. FreshBooks
• Feature/Setting: Payment Created Trigger and Invoice Update endpoint.
3.11. HubSpot
• Feature/Setting: CRM API, PATCH /objects/deals/{dealId} for payment custom property.
3.12. Odoo
• Feature/Setting: XML-RPC or REST API to update Invoice/Payment model.
3.13. Pipedrive
• Feature/Setting: Deals API PATCH to update payment custom fields.
3.14. Zoho CRM
• Feature/Setting: UpdateRecords API for Invoice/Deal payment fields.
3.15. Sage Intacct
• Feature/Setting: API function update_invoice for payment entries.
3.16. PayPal
• Feature/Setting: Webhook event for PAYMENT.SALE.COMPLETED or PayPal REST API payout/transaction sync.
3.17. Wise (TransferWise)
• Feature/Setting: Webhook or Statement API for transaction changes.
3.18. Revolut Business
• Feature/Setting: Transaction Webhook API or polling /transactions endpoint.
3.19. Google Sheets
• Feature/Setting: Sheets API row append/update for financial logs.
3.20. SAP S/4HANA
• Feature/Setting: API_BUSINESS_PARTNER for payment status/banking information.
3.21. MYOB
• Feature/Setting: POST /v2/{cf_uri}/invoicepayments for invoice payment update via API.
3.22. Monday.com
• Feature/Setting: Update item column via API for finance board payment columns.
3.23. Airtable
• Feature/Setting: PATCH /records endpoint for payment status update in financial base.

Benefits

4.1. No manual reconciliation or double entry; reduces financial errors.
4.2. Near real-time cash flow visibility across financial and sales teams.
4.3. Proactive notification triggers for unpaid, failed, or delayed payments.
4.4. Improved customer experience and trust with timely invoice marking and acknowledgment.
4.5. Supports compliance and audit preparedness with accurate, traceable records.
4.6. Facilitates accurate forecasting, credit, and risk management.
4.7. Automation flexibility for hybrid or global banking/ERP/CRM environments.