Purpose
1.2. Reduce manual finance workload, enhance cash flow predictability, decrease overdue accounts, and improve customer communication.
1.3. Support compliance with contract terms and maintain accurate financial records in the ammunition supply chain.
1.4. Minimize risk of payment disputes and foster a professional relationship through timely invoice follow-ups.
Trigger Conditions
2.2. Invoice overdue (e.g., immediately, 3, 7, 14 days post-due).
2.3. Partial payment received—reminder for outstanding balance.
2.4. Customer account flagged for late payment history.
2.5. Manual trigger by finance staff for outlier cases.
Platform Variants
3.1. Twilio SMS
• Feature/Setting: Use Twilio API’s "Messages" endpoint to configure templated SMS for payment reminders; use webhook for scheduling and delivery based on due dates.
3.2. SendGrid
• Feature/Setting: Configure "Transactional Email" API with dynamic templates to send scheduled payment reminders; automate sending triggered by invoice events.
3.3. Salesforce
• Feature/Setting: Workflow Rules in Salesforce Finance Cloud; use "Process Builder" to auto-send reminder emails/SMS via connected services when payment milestones approach/are missed.
3.4. Microsoft Power Automate
• Feature/Setting: "Recurrence" trigger and "Send Email (V2)" action set to invoice due data in Finance module.
3.5. QuickBooks Online
• Feature/Setting: Enable "Auto Invoice Reminders" and use Webhooks/App integrations for custom SMS or email reminders.
3.6. Xero
• Feature/Setting: Automated email reminder schedule under "Invoice Settings" and use Xero API to trigger custom messages.
3.7. Zoho Books
• Feature/Setting: "Payment Reminder Automation" with custom templates using schedule and event-based triggers.
3.8. SAP Business One
• Feature/Setting: Use "Payment Assistant" and "Dunning Wizard" linked to automatic reminder emails via Outlook integration.
3.9. Oracle NetSuite
• Feature/Setting: SuiteScript API to schedule outbound reminders; configure “Dunning” templates for overdue invoices.
3.10. Stripe
• Feature/Setting: "Billing Email Reminders" from the Invoice API; schedule follow-ups by configuring webhook events for invoice status updates.
3.11. FreshBooks
• Feature/Setting: Enable "Automatic Payment Reminders" and manage schedules for pre-due and post-due notifications in invoice workflow.
3.12. HubSpot
• Feature/Setting: "Workflows" with email triggers for invoice payment stages using integrations with finance tools.
3.13. Mailgun
• Feature/Setting: Use "Campaigns API" for automated email sequences based on invoice due/overdue status from ERP triggers.
3.14. Airtable
• Feature/Setting: "Automations" with custom scripts to email or SMS clients using data from finance tables with due dates.
3.15. Gmail API
• Feature/Setting: Use "Users.messages.send" to dispatch templated reminders triggered by scheduling scripts reading invoice statuses.
3.16. Outlook 365
• Feature/Setting: “Power Automate” integration to send scheduled or event-based payment reminders using “Send an email” action.
3.17. Slack
• Feature/Setting: Utilize "Scheduled messages" API to alert account managers for manual follow-up with customers.
3.18. Trello
• Feature/Setting: "Butler Automation" to post reminders to boards assigned to finance team for manual customer contact.
3.19. WhatsApp Business API
• Feature/Setting: "Message Templates" configured for automatic sending via approved business notification triggers.
3.20. Intercom
• Feature/Setting: Automated outbound “Message” flows triggered by changes in payment record status within CRM or finance integration.
Benefits
4.2. Cuts manual effort for finance teams; scalable across growing B2B customer base.
4.3. Supports secure audit trails for payment follow-up communication.
4.4. Enhances customer experience with timely, consistent, and professional reminders.
4.5. Flexible customization for message content, schedule, and channel per customer or contract.