Collect and reconcile ticket and concession payments

Purpose

1.1 Automate collection and reconciliation of arena ticket sales and concession payments from multiple channels, reducing manual effort, eliminating calculation errors, and ensuring real-time, accurate financial reporting for all transactions processed through varying POS, web, and mobile platforms.

Trigger Conditions

2.1 New ticket sale, concession purchase, or refund event occurs on any connected POS or ecommerce system.
2.2 Receipt of completed payment confirmation from payment gateways.
2.3 Scheduled reconciliation task or end-of-day batch close.

Platform Variants

3.1 Square
• Feature/Setting: Square API – Payment Webhook triggers on new transaction; export Transactions endpoint for reconciliation.
3.2 Stripe
• Feature/Setting: PaymentIntent Succeeded/Refunded Webhook; Balance Transactions API for payout automation.
3.3 Toast POS
• Feature/Setting: Order and Payment Webhooks trigger automating collection; Orders API for reconciliation.
3.4 Lightspeed
• Feature/Setting: Sales Webhooks automate ticket/concession sales reporting; Reports API for financial matching.
3.5 PayPal
• Feature/Setting: IPN listener automates payment notification capture; Payouts API for reconciliation.
3.6 Worldpay
• Feature/Setting: JSON Payment Notification Webhook; Batch Settlement API automator for daily closes.
3.7 Adyen
• Feature/Setting: Notification Webhooks automate transaction collection; Settlement Details API for auditing.
3.8 Authorize.Net
• Feature/Setting: Webhook for Payment Events; Transaction Details API for automated reconciliation.
3.9 Oracle MICROS
• Feature/Setting: Simphony Web Service API for ticket/concession sale events; Automated Sales Reports export.
3.10 SquareSpace Commerce
• Feature/Setting: Order Completed Webhook; Orders API for payment matching automation.
3.11 Shopify POS
• Feature/Setting: Order Paid Webhook triggers automation; Transactions endpoint used for reconciliation.
3.12 Clover
• Feature/Setting: Payment Created Webhook; Orders API automates sales reconciliation.
3.13 QuickBooks Online
• Feature/Setting: Sales Receipt Created Webhook; Reports API for account reconciliation automation.
3.14 SAP Business One
• Feature/Setting: DI-API Event Listeners for payment & sales entry; Journal Entry Service for reconciliation.
3.15 Xero
• Feature/Setting: Payments Endpoint triggers on transaction; Bank Reconciliation API automates matching.
3.16 Eventbrite
• Feature/Setting: Order Placed Webhook automates ticket payment capture; Reports API for balance matching.
3.17 Vend POS
• Feature/Setting: Sale Created Webhook for concession payments; Sales API for daily close automation.
3.18 Braintree
• Feature/Setting: Transaction Webhook automates payment collection; Disbursement API for reconciliation report.
3.19 Square for Restaurants
• Feature/Setting: Order and Payment Webhooks automate F&B ticketing; Reconciliation via Transactions Export API.
3.20 WooCommerce
• Feature/Setting: Payment Complete Action Hook automates order collection; Reports API for reconciliation.
3.21 Sage Intacct
• Feature/Setting: API Trigger on New Payment Entry; Transaction Matching API automates reconciliation workflows.
3.22 Netsuite
• Feature/Setting: SuiteScript User Event triggers for sales entries; Transaction Search API automates reconciliation.
3.23 TouchBistro
• Feature/Setting: Sales Export Automation and API trigger on tickets sold; Close-of-Day data export integration.

Benefits

4.1 Automates gathering transactional data from disparate sources in real time.
4.2 Reduces manual effort and automates reconciliation, minimizing errors.
4.3 Automates financial reporting for compliance and audit readiness.
4.4 Accelerates payment settlements to improve arena cashflow.
4.5 Enhances visibility with automated alerts for anomalies in payments and reconciliations.
4.6 Enables automatable expansion as new POS or payment platforms are onboarded.
4.7 Streamlines end-of-day close via scheduled, automated reconciliation.
4.8 Improves customer service with faster issue detection via automation.
4.9 Automates detection of missed or duplicate payments, reducing financial losses.
4.10 Provides decision makers with always up-to-date actionable financial data via automator dashboards.