Purpose
1.2. Automate continuous monitoring of restaurant POS and accounting data to flag potential fraud, theft, incorrect postings, stock wastage, or emerging market trends affecting Andhra Cuisine operations.
1.3. Enable multi-channel escalation of alerts (email, SMS, dashboard, collaboration tools) for rapid action by finance, restaurant managers, accountants, and executive teams.
Trigger Conditions
2.2. Expenses in specific categories (e.g., raw materials, wages) spike 20% over historical weekly norms.
2.3. Net profit margin falls below pre-set safe thresholds.
2.4. Single transaction size exceeds predefined multiple of median sale/expense.
2.5. Duplicate or circular transactions detected within finance system.
2.6. Inconsistencies between POS reports and accounting receivables.
Platform Variants
3.1. Twilio SMS
• Feature/Setting: Configure SMS API to send message to specified phone numbers upon detection of a pattern breach.
• Sample: Use ‘messages.create’ endpoint with dynamic data field for alert detail.
3.2. SendGrid
• Feature/Setting: Utilize Email API’s ‘mail/send’ endpoint to dispatch templated alerts to designated recipients.
• Sample: Provide JSON body with alert reason and recommended action.
3.3. Slack
• Feature/Setting: Incoming Webhooks to post alert messages in specific team channels.
• Sample: Set webhook URL; format alert content as Markdown.
3.4. Microsoft Teams
• Feature/Setting: Configure Connector to deliver actionable card notifications on anomaly detection.
• Sample: Set connector URL; use card fields for summary, breach type, and escalation path.
3.5. Telegram
• Feature/Setting: Bot API’s ‘sendMessage’ function to targeted chat/group ID when alert triggers.
• Sample: Format text string with date, threshold breached, transaction details.
3.6. Zendesk
• Feature/Setting: Create ticket via ‘tickets.create’ endpoint for every critical anomaly.
• Sample: Populate ticket with alert metadata, impact analysis, and action checklist.
3.7. PagerDuty
• Feature/Setting: Event API to automatically raise an incident for critical finance alert.
• Sample: Set routing key, alert summary, and details payload.
3.8. Salesforce
• Feature/Setting: Case object API to log and escalate incidents tied to customer-impacting sales events.
• Sample: Use ‘POST /services/data/vXX.0/sobjects/Case’ with pattern specifics in Subject.
3.9. Freshdesk
• Feature/Setting: Ticket API to create a help desk ticket on major expense spikes.
• Sample: Set ticket subject as “Expense Deviation Alert”, include financial snapshot.
3.10. Google Sheets
• Feature/Setting: Sheets API ‘spreadsheets.values.append’ to add alert row for recordkeeping.
• Sample: Populate columns with timestamp, type, location, anomaly data.
3.11. Airtable
• Feature/Setting: ‘Create Record’ in Alerts table when financial anomaly detected.
• Sample: Map fields to alert unique ID, source, and recommended follow-up.
3.12. HubSpot
• Feature/Setting: Workflow or API ‘Create Task’ function to assign follow-up on the anomaly.
• Sample: Set task due date, attach alert details.
3.13. Discord
• Feature/Setting: Webhook for real-time delivery of structured sales/expense alert messages.
• Sample: Use webhook URL and message embed with deviation values.
3.14. Notion
• Feature/Setting: Database API to append new entry under Alert Log with detailed notes.
• Sample: Set properties: Date, Alert Class, Financials Impacted, Action Status.
3.15. Microsoft Outlook
• Feature/Setting: EWS or Graph API to send high-priority flagged email to selected recipients.
• Sample: Format with subject tags “URGENT: Finance Pattern Alert”.
3.16. Google Chat
• Feature/Setting: Webhook to deliver alert card in relevant team conversation.
• Sample: Use card fields for sales/expense delta and quick action buttons.
3.17. Jira
• Feature/Setting: Issue API for automatic ticket creation in ‘Finance Anomaly’ project.
• Sample: Map summary, description, and impact level.
3.18. ServiceNow
• Feature/Setting: Incident API to log an alert and route to assigned finance responder.
• Sample: Set incident fields for urgency, location, and narrative.
3.19. Zoho Books
• Feature/Setting: Webhook trigger to update expense anomaly notes in transaction records.
• Sample: Set endpoint for update, pass alert detail payload.
3.20. QuickBooks Online
• Feature/Setting: API to add Alert Flag or custom field in impacted transaction or report.
• Sample: Use ‘PATCH /v3/company/{companyId}/transaction/{txnId}’ for alert note insertion.
Benefits
4.2. Supports compliance/audit requirements via automated documentation of anomalies.
4.3. Reduces financial leakage by enabling quick intervention.
4.4. Enhances decision-making for supply chain and menu adjustments in Andhra Cuisine operations.
4.5. Drives discipline and transparency in restaurant financial practices.