Alerting on overdue supplier/customer payments

Purpose

1.1. Automatically monitor accounts receivable and payable to alert for overdue supplier and customer payments, boosting financial discipline and reducing manual follow-up.
1.2. Automate tracking of payment due dates and send real-time notifications to staff or direct to customers/suppliers, reducing delayed cash flow impact.
1.3. Enable escalation workflows for chronic late payers by automated alerting through multi-channel outputs.

Trigger Conditions

2.1. Invoice surpasses defined due date with outstanding balance.
2.2. Periodic scan (e.g., daily) detects aged receivables or payables in ERP/Accounting platform.
2.3. API webhook receives transaction update confirming overdue status.

Platform Variants

3.1. Microsoft Teams
- Feature/Setting: “Incoming Webhook” for automating notification delivery; configure webhook URL and map alert message payload.
3.2. Slack
- Feature/Setting: “chat.postMessage” API; automate structured message to finance channel with overdue invoice details.
3.3. Gmail
- Feature/Setting: “Send Email” via Gmail API; automate email reminders to internal teams or external contacts.
3.4. Outlook
- Feature/Setting: “Create Event” or auto-email notification using Outlook REST API; automate calendar alert or notification.
3.5. Twilio SMS
- Feature/Setting: “Messages API”; send automated SMS alert to designated numbers when payment is overdue.
3.6. WhatsApp (Meta Business API)
- Feature/Setting: “messages”; send automated WhatsApp notification for personalized overdue alerting.
3.7. SendGrid
- Feature/Setting: “Send Email v3 Mail Send”; automate templated transactional email to debtors or approvers.
3.8. QuickBooks Online
- Feature/Setting: “List Invoices” and “Send Invoice Reminder” APIs for automating overdue checks and email pushes.
3.9. Xero
- Feature/Setting: “GET Invoices” and “POST Email Invoice”; automate batch scan and overdue reminders.
3.10. SAP
- Feature/Setting: “Receivables Aging Report” and “Alert Notification Framework”; automated triggering of workflow alerts.
3.11. Zoho Books
- Feature/Setting: “Invoices API”; automate overdue detection and trigger push notification or email.
3.12. FreshBooks
- Feature/Setting: “List Invoices” API; automatedly filter overdue and send client-facing reminders.
3.13. HubSpot
- Feature/Setting: “Workflows” + “Email”; automate overdue payment notices linked to CRM contacts.
3.14. Salesforce
- Feature/Setting: “Process Builder” or “Flow”; automate alert workflow integrating with finance data.
3.15. Monday.com
- Feature/Setting: “Automations” + “Send Email/Notification”; flag and escalate overdue items on financial boards.
3.16. Airtable
- Feature/Setting: “Automations” + “Send Email/Slack Message”; automate alert when payment status field is ‘Overdue’.
3.17. Zoho CRM
- Feature/Setting: “Workflow Rules”; automate actions when payment due date lapses in deal module.
3.18. Trello
- Feature/Setting: “Butler Automation Rules”; automate card tagging/assignment when invoices are overdue.
3.19. Asana
- Feature/Setting: “Rules” + “Send email/Slack message”; automate follow-up tasks and reminders.
3.20. Google Sheets
- Feature/Setting: “Apps Script” to automate scanning date columns and trigger Gmail/Slack notifications.
3.21. Microsoft Power Automate
- Feature/Setting: “Automated Flow” to automate polling financial data and push overdue payment alerts across channels.

Benefits

4.1. Automation reduces manual monitoring, increasing efficiency of financial teams.
4.2. Automated alerts accelerate collections and payment cycles, improving working capital.
4.3. Automating follow-ups ensures better compliance and audit trails.
4.4. Automatedly escalates critical payment delays to senior management proactively.
4.5. Automation enhances data-driven decision-making and minimizes human error in payment tracking.