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Tax acknowledgement letter distribution

Purpose

 1.1. Automates the creation and delivery of tax acknowledgment letters to donors, ensuring legal compliance and timely communication for annual donations, recurring contributions, fundraising events, and in-kind gifts.
 1.2. Supports automated document generation, electronic distribution, and audit trail maintenance.
 1.3. Minimizes manual workloads, reduces errors, and ensures donors receive IRS-compliant receipts for tax deduction purposes.

Trigger Conditions

 2.1. New donation logged in CRM or accounting platform.
 2.2. Payment confirmation from online donation portals.
 2.3. Recurring donation processed (monthly, quarterly, annual).
 2.4. Completion of a fundraising campaign or event.
 2.5. Year-end summary report due for all donations.
 2.6. Manual trigger from financial/admin personnel for special cases.

Platform Variants


 3.1. Salesforce Nonprofit Cloud
  • Flow/Process Builder: Configure “New Donation” object trigger → launch custom letter template → send via email action.

 3.2. Microsoft Power Automate
  • Automated Flow: Use trigger “When a new item is added” in SharePoint Donations List → “Compose” action for letter → “Send an email” via Outlook.

 3.3. Google Workspace (Gmail/Docs/Sheets/Drive)
  • Apps Script: On form response (Sheets), generate Google Doc from template → export PDF → send via Gmail API.

 3.4. DocuSign
  • Envelope Creation API: Use template ID, merge donor data → send via Email delivery method.

 3.5. Zoho CRM
  • Workflow: On donation module update, trigger “Mail Merge” → create document → email via Zoho Mail integration.

 3.6. HubSpot
  • Workflow Automation: Trigger on donation property update → connect to “Send Email” action using donor acknowledgment templates.

 3.7. Mailchimp
  • Transactional Email API: On new donation tag, auto-send custom transactional email with acknowledgment letter.

 3.8. SendGrid
  • Dynamic Templates API: Trigger email from integration, merge donor variables, attach PDF if needed.

 3.9. QuickBooks Online
  • Webhooks/API: On “Sales Receipt” for donation, invoke template via custom app, email acknowledgement.

 3.10. Xero
  • Workflowmax API: Trigger on “Donation Receipt” item, email document via connected service.

 3.11. Stripe
  • Webhooks: On successful donation payment event, invoke backend script to generate acknowledgment and email via SMTP provider.

 3.12. PayPal
  • Instant Payment Notification (IPN): On transaction completion, POST to automation server, generate, and send letter.

 3.13. Airtable
  • Automations: On new “Donations” row, use document template field, send via integrated email step.

 3.14. Formstack
  • Documents: On form submission, merge data into IRS-compliant template, auto-send via email integration.

 3.15. PandaDoc
  • API: On new donor record, merge donor data into standard template, configure “send via email” action.

 3.16. Monday.com
  • Automations: “When donation logged,” auto-create document, trigger Gmail integration to distribute.

 3.17. Slack
  • Workflow Builder: On donation notification, send acknowledgment via Slackbot direct message (internal only) or trigger external mail action via webhook.

 3.18. Zapier
  • Zap Flow: Detect “new donation” in CRM, merge donor and donation details into Google Doc, email via connected mail service.

 3.19. Adobe Acrobat Sign
  • API: Generate acknowledgment doc from template, send for e-sign or delivery via email.

 3.20. AWS SES
  • SendEmail API: On event from backend (e.g., Lambda), format acknowledgment letter and bulk-send using SES templates.

 3.21. PostGrid
  • Letter API: Generate printed IRS-compliant letters for donors requesting physical mail, triggered by CRM event.

 3.22. Intercom
  • Custom Bots: On donation event, send automated acknowledgment via chat or integrated email sequence.

 3.23. ActiveCampaign
  • Automation Builder: On contact tag for donation, send personalized email with acknowledgment PDF attachment.

 3.24. Pipedrive
  • Workflow Automation: On deal (donation) marked “Won,” generate acknowledgment and schedule/send email.

 3.25. FreshBooks
  • Automated Emails: On payment received, trigger acknowledgment via pre-set template.

Benefits

 4.1. Consistently timely compliance with tax receipt regulations.
 4.2. Major reduction in administrative overhead.
 4.3. Improved donor satisfaction through prompt, personalized communication.
 4.4. Robust digital audit trail for compliance and reporting.
 4.5. Scalable solution supporting growth and multi-channel donations.

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