Discount and voucher usage tracking

Purpose

1. Automate tracking, validation, and analytics of discounts/vouchers use across sales channels.

2. Prevent misuse, ensure compliance with campaign terms, and streamline reconciliation with POS and accounting for Andalusian restaurants.

3. Generate real-time reports for management, marketing ROI, and financial planning.

4. Trigger loyalty workflows or targeted follow-ups based on voucher activity.

Trigger Conditions

1. New discount/voucher issued or updated.

2. Voucher redeemed at POS, online order, or third-party app.

3. Discount linked to payment transaction.

4. Daily, weekly, or monthly reconciliation time.

5. Anomaly detected (e.g., overuse by single customer, expired voucher used).

Platform Variants

1. Lightspeed POS

• Feature: Webhooks or API (discount.redeemed) configuration to fire on voucher scan.
  

2. Square

• Setting: Connect to Discounts API (`/v2/discounts`) for redemption logging.
  

3. Toast POS

• Feature: Webhook for Order Paid or Discount Applied events.
  

4. Shopify POS

• API: Admin API (`/price_rules`, `/discount_codes`) for tracking and reconciliation.
  

5. Clover

• Setting: Orders API + Rewards API for capturing discount application.
  

6. Revel Systems

• API: POST/PATCH to Order endpoint logging applied discounts.
  

7. Vend (by Lightspeed)

• Feature: Sales API (onSaleUpdate) triggers for voucher activity.
  

8. Upserve POS

• Feature: Webhook on discount created/used events.
  

9. WooCommerce

• API: Webhook (`coupon.updated`, `order.completed`).
  

10. Oracle MICROS

• Setting: Transaction API event on voucher usage.
  

11. Salesforce

• Integration: Marketing Cloud Coupon Activity API to sync and log usage.
  

12. SAP Business One

• API: DI API (Discounts object) for periodic sync.
  

13. QuickBooks

• Feature: SalesReceipt API with custom fields for voucher codes.
  

14. Xero

• Setting: Invoices API with reference fields; track discount/voucher.
  

15. Slack

• Feature: Incoming webhook for real-time alert on suspicious voucher use.
  

16. Google Sheets

• API: Script trigger to record new row for each voucher event.
  

17. Power BI

• Setting: Scheduled refresh of voucher-redemption dataset.
  

18. Dropbox

• Integration: Automatic backup of voucher-redemption logs via API upload.
  

19. Mailchimp

• Feature: Trigger follow-up automation based on voucher usage event (API/Webhook).
  

20. SendGrid

• Setting: Send transactional confirmation email for voucher use via API.
  

21. Zoho CRM

• API: Workflows that update Contact based on voucher status/event via API.
  

22. HubSpot

• Setting: Log voucher/discount event via Deals API for analytics.
  

Benefits

1. Real-time oversight of all voucher and discount activities.

2. Seamless reconciliation with finances and inventory.

3. Immediate anomaly alerts and fraud mitigation.

4. Enhanced customer segmentation for marketing.

5. Time saved on manual entry, error reduction.

6. Supports compliance with promo campaign terms.

7. Comprehensive, audit-friendly reporting and insights.