Purpose
1.2. Automating ensures timely and persistent communication with parents or guardians, minimizing manual admin workload and improving collection rates.
1.3. Enables automated reporting, real-time status tracking, and escalation routing for persistently unpaid dues.
Trigger Conditions
2.2. Automate when a status update (e.g., "pending", "overdue") occurs in student records.
2.3. Automator runs when partial or non-payment is recorded in accounting or SIS.
2.4. Automatedly triggered through uploaded payment files marking dues as unpaid for a threshold period (e.g., 7 days past due).
Platform Variants
• Feature/Setting: Automate SMS/WhatsApp notification using Programmable Messaging API; set webhook endpoint to trigger when payment overdue event fires.
3.2. SendGrid
• Feature/Setting: Automator uses Mail Send API for batch email reminders via dynamic templates; set to trigger from overdue payment list.
3.3. Slack
• Feature/Setting: Automate parent notifications (or school admin alerts) through Slack Incoming Webhooks; configure to post message with overdue details.
3.4. Microsoft Teams
• Feature/Setting: Use Teams Connector to automatedly send action card notifications to relevant staff when payment is overdue.
3.5. Google Sheets
• Feature/Setting: Automation triggers when new row (overdue entry) is detected; auto-send notification via script or external webhook.
3.6. Salesforce
• Feature/Setting: Automate Case creation or Task with overdue payment details using Salesforce Process Builder or Flow APIs.
3.7. HubSpot
• Feature/Setting: Automating workflow to send email reminders, create tasks, or update records via HubSpot Workflows API.
3.8. Zoho Books
• Feature/Setting: Automator triggers notification using Invoice API when status set to 'Overdue'; configure workflow rule.
3.9. QuickBooks Online
• Feature/Setting: Automated notification using Payment Reminders API; set up Intuit webhook for overdue invoices.
3.10. Xero
• Feature/Setting: Use Xero API to fetch overdue invoices; automate email via integration to alert responsible parties.
3.11. Gmail
• Feature/Setting: Automate sending personalized email notifications via Gmail API using template drafts.
3.12. Outlook 365
• Feature/Setting: Automated notifications through Microsoft Graph Email API when overdue payments are matched from list.
3.13. Mailgun
• Feature/Setting: Automate transactional email reminders using Mailgun Messages API; trigger via webhook.
3.14. ActiveCampaign
• Feature/Setting: Automate follow-up sequences through Contact Automation API and campaigns triggered by overdue tag.
3.15. WhatsApp Business API
• Feature/Setting: Automator sends WhatsApp overdue notices using Message Endpoint with payment details.
3.16. Telegram
• Feature/Setting: Automate bot messages to parents or admins about overdue fees using Telegram Bot API Send Message.
3.17. PagerDuty
• Feature/Setting: Automator escalates persistent overdue notices to finance/admin team through Incident API.
3.18. Zendesk
• Feature/Setting: Auto-create tickets for finance review when overdue detected using Ticket API.
3.19. Monday.com
• Feature/Setting: Automate task creation for collections staff using Board API when new overdue detected.
3.20. Freshdesk
• Feature/Setting: Automates ticket creation and reminders for overdue payments with Ticket API and scheduler.
3.21. Pabbly Connect
• Feature/Setting: Automate multi-step flow triggered by new overdue payment data for cross-platform notification.
3.22. Airtable
• Feature/Setting: Automates new overdue log entries triggering outbound email/SMS via Webhook Automations.
Benefits
4.2. Automation improves on-time collections and cash flow management.
4.3. Automator allows persistent, scheduled, and multi-channel follow-ups.
4.4. Automate escalations for repeat non-payment without manual review.
4.5. Enhances record keeping, audit trails, and reporting for overdue payments through automation.