Purpose
1.2 Ensure cash flow, reduce manual follow-up effort, and maintain compliance in state‐controlled alcohol sales.
1.3 Minimize administrative burden on finance teams by centralizing debt tracking and actioning follow-ups.
Trigger Conditions
2.2 Elapsed days post-due date (e.g., 5, 10, 30 days overdue).
2.3 Scheduled check (e.g., daily/weekly scan for overdue accounts).
2.4 Customer account flagged as high risk.
Platform Variants
• Function: SendMessage API—auto-sends personalized debt reminders via SMS.
• Config: Setup 'From', 'To', and message templates with debt details.
3.2 SendGrid
• Function: Mail Send API—deliver email reminders for pending payments.
• Config: Use dynamic templates, schedule send dates, and batch processing.
3.3 Slack
• Function: chat.postMessage API—notify internal finance on overdue accounts.
• Config: Define channel/user, message format, and alert frequency.
3.4 Microsoft Teams
• Function: Create chat message via Graph API—send reminders or internal alerts.
• Config: Channel selection, custom adaptive cards.
3.5 Outlook 365
• Function: SendMail API—trigger personalized reminder emails.
• Config: Email templates linked to account/invoice data.
3.6 HubSpot
• Function: Workflow automation—automated email/SMS to overdue contacts.
• Config: Enroll contacts based on overdue property, use reminder sequence.
3.7 Salesforce
• Function: Process Builder/Flow—set triggers for sending tasks, emails, or SMS.
• Config: Criteria-based actions, template selection.
3.8 Zoho CRM
• Function: Workflow rules—trigger emails, task creation when invoice marked overdue.
• Config: Associated template, interval setup.
3.9 QuickBooks Online
• Function: Automate reminders—configure scheduled reminders for overdue invoices.
• Config: Interval select, message template, customer segment.
3.10 Xero
• Function: Automated invoice reminders—dispatch emails at set intervals.
• Config: Enable reminders, choose schedule, and edit template.
3.11 FreshBooks
• Function: Payment reminders—activate recurring email notifications for unpaid bills.
• Config: Reminder intervals, template with due details.
3.12 SAP S/4HANA
• Function: Dunning—automatic communication when open items reach aging criteria.
• Config: Dunning levels, letter/email templates.
3.13 Oracle NetSuite
• Function: Dunning Automation—set up communication workflows for delinquencies.
• Config: Dunning rules, template assignment.
3.14 Google Calendar
• Function: Event/Reminder API – scheduled pop-ups or notification alerts for internal teams.
• Config: Recurrence rules, participants.
3.15 Notion
• Function: Database reminders—trigger notifications on database items flagged as overdue.
• Config: Filter by status, enable notifications.
3.16 Trello
• Function: Due date alerts—send reminders via email or push for payment follow-up cards.
• Config: Card due date, assigned user alerts.
3.17 Monday.com
• Function: Automations—create rules for triggering reminders when item status hits ‘overdue’.
• Config: Recipe selection, notification channel.
3.18 Zapier
• Function: Workflow automation—connect invoice platform and communication channels for seamless reminders.
• Config: Trigger (invoice status), Action (send message/email/SMS).
3.19 Airtable
• Function: Automations—send email or Slack reminders from overdue records.
• Config: Filter overdue, set action.
3.20 Stripe
• Function: Invoice reminders—automatic email reminders through Invoice API.
• Config: Schedule reminder intervals, template adjustments.
3.21 Mailchimp
• Function: Automated emails—scheduled campaigns and triggers for outstanding invoices.
• Config: Audience segmentation, send time, email content.
3.22 Intercom
• Function: Auto messages—trigger in-app or email reminders to users with unpaid balances.
• Config: User segment, schedule, message template.
Benefits
4.2 Lowers manual workload for administrative and finance teams.
4.3 Ensures audit readiness through automated logs and reminders.
4.4 Enhances customer/vendor relationship via consistent and timely communications.
4.5 Enables scalable handling of high transaction volume in state-controlled retail environments.