Purpose
1.2. Streamline the process of debt collection for advertising photographers in media.
1.3. Integrate multiple communication and accounting platforms for seamless follow-up.
1.4. Improve cash flow reliability by minimizing overdue invoices.
1.5. Provide audit trails for escalation, legal, or client care actions regarding overdue accounts.
Trigger Conditions
2.2. Detected X days after payment due date passes for any issued invoice.
2.3. Manual flag for “follow-up required” by finance staff.
2.4. Client non-response to previous reminder after pre-defined interval.
2.5. Payment not received despite partial payments or promises to pay.
Platform Variants
• Feature/Setting: Webhook on “invoice overdue” event; configure notification to automation endpoint.
3.2. Xero
• Feature/Setting: API – GET Invoices filter by Status: 'OVERDUE’; schedule check every 24h.
3.3. FreshBooks
• Feature/Setting: API – 'list_updated_invoices' endpoint with Overdue filter; trigger on new result.
3.4. Zoho Books
• Feature/Setting: Workflow automation – Invoice Overdue event; connect to external email/SMS/CRM.
3.5. Microsoft Outlook
• Feature/Setting: Schedule auto email sequence via Power Automate; use “When invoice overdue” trigger.
3.6. Gmail
• Feature/Setting: Auto-email draft with overdue notice; trigger from webhook or Google Sheets update.
3.7. SendGrid
• Feature/Setting: Transactional email API; create campaign with overdue-payments template.
3.8. Twilio SMS
• Feature/Setting: Programmable SMS API; send invoice details to client’s mobile on trigger.
3.9. Slack
• Feature/Setting: Incoming Webhook; post message to AR or sales channels for manual escalation.
3.10. Microsoft Teams
• Feature/Setting: Adaptive Cards triggered via Power Automate; send team reminders with invoice data.
3.11. Salesforce
• Feature/Setting: Workflow Rule; send email/SMS or notify sales rep on overdue invoice.
3.12. HubSpot CRM
• Feature/Setting: Workflow automation; assign task/email sequence to AR staff for overdue clients.
3.13. Stripe
• Feature/Setting: Webhooks on invoice.payment_failed; trigger email/SMS reminder workflow.
3.14. PayPal
• Feature/Setting: IPN (Instant Payment Notification) for unpaid invoices; notify automation endpoint.
3.15. Pipedrive
• Feature/Setting: Workflow automation for “deal overdue” or “invoice overdue” custom field.
3.16. Monday.com
• Feature/Setting: Automations to notify AR team on overdue payments and update records.
3.17. Asana
• Feature/Setting: Task auto-generation via Asana API for overdue invoice follow-up.
3.18. Trello
• Feature/Setting: Add card to “Overdue Payments” board with client/invoice details via API.
3.19. Intercom
• Feature/Setting: Auto-message overdue payers using “Targeted Messages” API function.
3.20. Mailchimp
• Feature/Setting: Automated email campaign triggered by webhook with overdue status.
3.21. Whatsapp Business API
• Feature/Setting: Send payment reminder messages directly to clients’ WhatsApp numbers.
3.22. Google Sheets
• Feature/Setting: Update record on overdue status; trigger script to send multi-channel reminders.
Benefits
4.2. Reduces manual effort, saving time for finance and project managers.
4.3. Maintains professional, on-brand communication cadence with clients.
4.4. Centralizes documentation of every reminder and client response.
4.5. Enables tailored escalation and recovery processes for persistent late payers.
4.6. Scalable for high-volume invoice management, reducing risk of lost revenue.