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Donation processing with real-time acknowledgment

Purpose

1.1. Automate donation collection from external donors, capture transaction details, update donor records, and send personalized, real-time acknowledgment notifications, ensuring immediate compliance, transparent reporting, and enhanced donor engagement for agricultural cooperatives.
1.2. Integrate finance, communication, and CRM systems to maintain accuracy in financial reporting, streamline audits, and provide operational visibility on donation flows within Corporate Agricultural Cooperative structure.

Trigger Conditions

2.1. Initiation when a donation is received via any online or offline payment method (bank, web form, mobile app, etc.).
2.2. Activation on successful transaction events from payment services or donor form completions.
2.3. Optional manual trigger from finance/admin dashboards for offline entries.

Platform Variants


3.1. Stripe
• Feature/Setting: Webhook event on PaymentIntent.succeeded; configure endpoint URL and event filters.

3.2. PayPal
• Feature/Setting: IPN/REST Webhook for payment capture completed; set notification URL and select donation events.

3.3. Razorpay
• Feature/Setting: Webhook for payment.captured; select donation event type; configure secret for verification.

3.4. Square
• Feature/Setting: Orders API/Payments Webhook for order.paid; register callback URL for donation endpoint.

3.5. Authorize.Net
• Feature/Setting: Transaction Notification API with eventType=net.authorize.payment.authcapture.created; define response fields.

3.6. QuickBooks Online
• Feature/Setting: SalesReceipt endpoint via API for logging donations; use trigger to sync when new transaction is recorded.

3.7. Xero
• Feature/Setting: Receive Payments API for new donation; configure webhooks to pull transaction context.

3.8. Mailgun
• Feature/Setting: Send email with template and transactional content; configure API for dynamic data injection.

3.9. Twilio SMS
• Feature/Setting: Send SMS API integration; configure sender ID with donation acknowledgment template.

3.10. SendGrid
• Feature/Setting: Transactional email trigger via Dynamic Template API; set variables for donor name and amount.

3.11. Salesforce
• Feature/Setting: REST API to create/update Donor object; configure workflow for ‘Donation Received’ updates.

3.12. HubSpot
• Feature/Setting: Contact timeline event API for Donations; trigger workflow for acknowledgment email sequence.

3.13. Zoho CRM
• Feature/Setting: Custom function for Donations module; API to update donor and log acknowledgment.

3.14. Airtable
• Feature/Setting: API to add new row in ‘Donations’ table; automation to trigger thank you email.

3.15. Google Sheets
• Feature/Setting: Append donation row via Sheets API; set trigger for drive notification or Apps Script email.

3.16. Slack
• Feature/Setting: Incoming webhook to #finance or #donations channel; message body includes donor/amount details.

3.17. Microsoft Teams
• Feature/Setting: Connector or Incoming Webhook; post real-time donation notifications to ‘Finance’ Team.

3.18. SAP
• Feature/Setting: Financial Transaction API or IDoc for donation entries; trigger alert via SAP Workflow.

3.19. Oracle NetSuite
• Feature/Setting: REST API Add Transaction endpoint; trigger SuiteFlow for post-donation processing.

3.20. Freshdesk
• Feature/Setting: Ticket API for “Donation Received” auto-ticket; send auto-response to donor for acknowledgment.

3.21. DocuSign
• Feature/Setting: Envelope API for sending digital receipts or thank-you letters; automatically populate donor data.

3.22. Trello
• Feature/Setting: API to create new card in ‘Donations’ board; automation checklist for real-time processing.

3.23. Monday.com
• Feature/Setting: Item creation in ‘Donations’ workspace via API; auto-update status on acknowledgment sent.

3.24. Intercom
• Feature/Setting: Message API for in-app donor acknowledgment on Cooperative web portal; trigger based on transaction event.

Benefits

4.1. Instant donor acknowledgment–builds trust and increases future engagement.
4.2. Reduces manual reconciliation, minimizing errors and administrative workload.
4.3. Improves data accuracy in finance/CRM, streamlines internal auditing and compliance reporting.
4.4. Ensures real-time visibility on donation activity for management and stakeholders.
4.5. Enhances donor experience by providing immediate confirmation and recognition.
4.6. Scales seamlessly to accommodate multiple payment channels and donation sources.

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