Automatic crew scheduling and notifications

Purpose

1.1. To automate assigning and notifying flight crew for on-demand corporate air taxi operations.
1.2. Integrates demand forecasting, crew availability, regulatory compliance, and instant notifications.
1.3. Ensures real-time crew assignment, rapid response to booking changes, minimized human error, optimal resource allocation, and compliance with flight duty limitations.
1.4. Reduces administrative overhead and ensures crews are promptly informed through various comms channels based on their preferences.

Trigger Conditions

2.1. New flight booking confirmation or amendment in booking platform.
2.2. Crew shift availability update in resource management system.
2.3. Operational disruption (e.g., cancellation, reschedule) detected from flight operations dashboard.
2.4. Regulatory or safety compliance deadline approaching.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Twilio Programmable Messaging API. Configure webhook for flight schedule alerts; set recipient as crew mobile numbers.
3.2. SendGrid
• Feature/Setting: SendGrid Mail Send API. Compose email with dynamic crew assignment, send on new/changed bookings.
3.3. Slack
• Feature/Setting: Slack Incoming Webhooks. Automated crew notifications to dedicated crew ops channels.
3.4. Microsoft Teams
• Feature/Setting: Teams Bot Framework. Push notifications and schedule updates in crew group chats.
3.5. Google Calendar
• Feature/Setting: Calendar API—automated entry creation for crew roster with alert 2 hours before duty.
3.6. Outlook 365
• Feature/Setting: Create event using Graph API upon assignment; auto-invite assigned crew.
3.7. PagerDuty
• Feature/Setting: PagerDuty Events API—trigger crew on-call alert for urgent schedule changes.
3.8. Crew Management System (e.g., Leon Software)
• Feature/Setting: Leon API endpoints to update crew assignments and pull latest rosters.
3.9. Salesforce
• Feature/Setting: Workflow Rule—initiate notification sequence when custom object “Flight Assignment” is created/updated.
3.10. Zoho CRM
• Feature/Setting: Zoho Automation—create deluge script to send crew emails/SMS on assignment.
3.11. SAP SuccessFactors
• Feature/Setting: Integration Center—auto-assign and inform resource pools via automated job runs.
3.12. BambooHR
• Feature/Setting: Webhook on custom “On-Demand Assignment” field, triggers notification logic.
3.13. WhatsApp Business API
• Feature/Setting: Template message API—personalized assignment notification.
3.14. AirTable
• Feature/Setting: Script block—on change to flight ops table, push assignment data to notification pipeline.
3.15. HubSpot
• Feature/Setting: Workflow Automation—trigger crew notification on property change in “Flight” record.
3.16. Monday.com
• Feature/Setting: Automations—on schedule entry, notify assigned crew via email/SMS.
3.17. Workday
• Feature/Setting: Studio Integration—automatically update work schedule and alert via internal comms.
3.18. Oracle HCM Cloud
• Feature/Setting: Business Events—fire event to send real-time assignment email and mobile notice.
3.19. GitHub Actions
• Feature/Setting: Workflow Dispatch—optionally, for DevOps and digital runs, alert crew on workflow stage.
3.20. Google Chat
• Feature/Setting: Webhook—push notification to crew chat space on assignment.

Benefits

4.1. Accelerates crew assignment and reduces manual processing time.
4.2. Delivers multi-channel, preference-based notifications for maximum reach.
4.3. Ensures compliance through system-driven assignment aligned with regulations.
4.4. Increases visibility and traceability for all actions.
4.5. Minimizes error in crew scheduling and ensures business continuity.
4.6. Empowers operational scaling by standardizing repetitive, time-sensitive workflows.