Automated flight scheduling and crew assignments

Purpose

1.1. Optimize flight schedules, minimize human error, prevent crew fatigue, manage last-minute changes, comply with regulations, coordinate crew availability, maximize aircraft utilization, and ensure real-time communication between operations, crews, and regulatory databases.
1.2. Enable automatic assignment of pilots, cabin crew, and aircraft to flights based on qualifications, rest periods, certifications, and legal flying hours.
1.3. Integrate with internal HR, operations, compliance, rostering, airport slot systems, real-time weather, and maintenance alerts.

Trigger Conditions

2.1. New flight plan creation in scheduling system.
2.2. Crew member shift or availability update.
2.3. Regulatory constraint update or compliance change.
2.4. Aircraft status or maintenance update.
2.5. Weather alert or NOTAM (Notice to Airmen) event received.
2.6. Delay, cancellation, or re-assignment triggered by operations control.

Platform Variants

3.1. Microsoft Power Automate
• Flow: Schedule trigger + Outlook Calendar + HR Dynamics API for crew assignment push.
3.2. Zapier
• Trigger: Airtable (flight plan) update → Action: Slack and Google Sheets crew alert.
3.3. Workato
• Recipe: Salesforce (case record) → SITA Airside API (slot coordination) → Email crew.
3.4. Celonis
• Process Mining: Monitor crew shift violations, flag to SAP SuccessFactors (REST API).
3.5. UiPath
• Robotic Process: OCR new roster PDFs → Update crew assignments in Amadeus Altéa.
3.6. MuleSoft
• Integration API: Sync Sabre scheduling system with Oracle HRMS.
3.7. AWS Lambda
• Event: S3 (flight manifest upload) → Lambda parses → SNS to crew mobile devices.
3.8. Google Cloud Functions
• Trigger: BigQuery (flight schedules) change → GMail API for automated crew roster mails.
3.9. Tray.io
• Workflow: FTP (maintenance update) → Twilio SMS API (crew alert).
3.10. Boomi
• Process: Integrate SAP ERP with SITA Flight Messenger for operational updates.
3.11. Integromat (Make)
• Scenario: Crew records on Google Sheets change → Telegram Bot API notification.
3.12. SAP Cloud Platform Integration
• Flow: Monitor SAP SuccessFactors crew data → Update flight ops module.
3.13. IBM App Connect
• Flow: Crew roster change in Maximo (maintenance system) → Notify via Salesforce Chatter.
3.14. Oracle Integration Cloud
• Process: E-Business Suite triggers → REST push to crew app.
3.15. ServiceNow IntegrationHub
• Flow: Incident (flight delay) record → Send REST action to airline crew management.
3.16. Amadeus APIs
• API: Flight Schedule Management → PATCH endpoint to update assignments.
3.17. SITA Flight Ops API
• API: GET/POST schedule → PUT to update slot, crew, and NOTAMs.
3.18. TIBCO Cloud Integration
• Event: JMS (scheduling change) → Update Oracle DB, trigger MQTT crew alert.
3.19. Slack Workflow Builder
• Trigger: Manual (ops supervisor) → Post notification to Crew Channel.
3.20. Google Calendar API
• Batch insert/update: Crew events direct to each member’s calendar.
3.21. PagerDuty
• Event: Unfilled crew slot → Trigger notification and escalation workflow.
3.22. Intercom
• Event: Crew query via app chat → Deliver real-time automated roster response.

Benefits

4.1. Improves crew and aircraft utilization, reducing operational overhead.
4.2. Ensures regulatory compliance and audit trails automatically.
4.3. Minimizes delays and human errors in assignments, enhancing punctuality.
4.4. Provides real-time alerts for last-minute operational changes.
4.5. Increases staff satisfaction by automating communication of rotations and assignments.