Automated tracking of flight delays and disruptions

Purpose

 1.1. Enable systematic real-time detection and tracking of flight delays and disruptions across global operations.
 1.2. Aggregate data from airlines, airports, and third-party sources for up-to-date irregularity notifications.
 1.3. Automate internal workflows: crew reassignments, passenger communications, rebooking, and regulatory reporting.
 1.4. Integrate incident monitoring into central operations to reduce manual tracking and response delays.
 1.5. Enhance decision support for operations control centers and customer service teams with instant alerts.

Trigger Conditions

 2.1. Scheduled or real-time API call fetching updated flight statuses.
 2.2. Notification received from aviation data feeds (e.g., FlightAware, OAG, FlightStats).
 2.3. Status change posted to airline internal operations system (delay, cancellation, diversion).
 2.4. Crew roster adjustment prompt based on flight event.
 2.5. Passenger data system receives interruption update.
 2.6. Social media monitoring identifies public reporting of disruptions.

Platform Variants

 3.1. FlightAware
 • API: Firehose Alerts; configure webhooks to listen for delay/change events
 3.2. OAG Flight Info API
 • Flight Status API: Set filter on departure/arrival updates
 3.3. FlightStats
 • Flight Status API: Configure polling for operational irregularities
 3.4. Amadeus for Developers
 • Airport On-Time Performance API: Subscribe to status and delay changes
 3.5. SITA FlightInfo API
 • Event Notification Feed: Endpoint setup for real-time push notifications
 3.6. Aviationstack
 • Real-Time Flight Status Endpoint: Poll for delays/disruptions
 3.7. Innovata (Cirium)
 • Schedules API: Set event triggers for schedule updates
 3.8. Sabre APIs
 • Flight Schedules & Status: Workflow with notification hooks
 3.9. Google Cloud Pub/Sub
 • Event-driven message triggers on incoming disruption records
 3.10. AWS Lambda
 • Scheduled or event-based execution on new delay event
 3.11. Azure Logic Apps
 • Monitor APIs with conditions for specific status codes
 3.12. PagerDuty
 • Event Orchestration: Create incidents on operational alert
 3.13. Twilio SMS
 • Programmable Messaging: Auto-send alerts to crews/passenger contacts
 3.14. Slack
 • Webhooks: Flight alert channels with live updates
 3.15. Microsoft Teams
 • Incoming Webhook: Structured disruption alert message posting
 3.16. SendGrid
 • Dynamic Template Email: Flight delay/cancellation notification dispatch
 3.17. Jira Service Management
 • Ticket Creation API: Incident assignment on delay/irregularity detection
 3.18. Zendesk
 • Create Ticket Endpoint: Passenger support ticket on disruption
 3.19. ServiceNow
 • Incident Table API: Log flight operation issue automatically
 3.20. Salesforce
 • Service Cloud API: Case trigger for affected passengers
 3.21. Telegram Bot API
 • sendMessage: Automated updates to subscribed channels
 3.22. Microsoft Power Automate
 • HTTP Trigger: Orchestrate event chain on new flight status

Benefits

 4.1. Reduced manual monitoring and improved response time to incidents.
 4.2. Increased passenger and crew satisfaction with instant, accurate notifications.
 4.3. Minimized operational and reputational risks from delays/disruptions.
 4.4. Enhanced regulatory compliance and reporting automation.
 4.5. Unified communication and data ecosystem for flight operations management.