Notification of critical system or app errors

Purpose

 1.1. Automate real-time notification of critical errors in essential systems or applications for auto marketplace corporates.
 1.2. Automator monitors infrastructure, code, or third-party services, automatedly alerting appropriate staff or systems on detection of disruptions, crashes, or anomalies to minimize downtime, ensure business continuity, and accelerate response.
 1.3. Enables automated escalation, seamless integration with existing workflows, and oversight on error resolution process.

Trigger Conditions

 2.1. Error log containing “critical”, “fatal”, or predefined error codes.
 2.2. Application or system health checks failing repeatedly.
 2.3. External API/marketplace integration returning error statuses (HTTP 500, 503, or vendor-specific codes).
 2.4. Automated scheduled jobs (cron, ETL, batch) failing to complete.
 2.5. Automated threshold of error count reached within a defined period.

Platform Variants

 3.1. Twilio SMS
  • Feature/Setting: Use Twilio’s Programmable Messaging API to automate sending SMS alerts; configure the “Send Message” endpoint with alert text and recipient number.
 3.2. SendGrid
  • Feature/Setting: Use SendGrid’s Mail Send API to automate email warnings; configure sender, recipient, and subject indicating the error event.
 3.3. Slack
  • Feature/Setting: Webhook-based automation posts notifications to a designated channel. Configure Incoming Webhooks with error details in JSON payload.
 3.4. Microsoft Teams
  • Feature/Setting: Use Teams Connector webhook for automated posting in specific channels; configure with JSON error message payload.
 3.5. PagerDuty
  • Feature/Setting: Incident API triggers automated incidents, assigns on-call engineers; configure “Create Incident” endpoint with error payload.
 3.6. Opsgenie
  • Feature/Setting: Automate alert creation using the Alert API; populate alert message and recipient team details.
 3.7. Zendesk
  • Feature/Setting: Ticket API automates ticket creation with error information, using the “Create Ticket” endpoint.
 3.8. Jira
  • Feature/Setting: Automate Jira issue creation via REST API, providing summary, description, and labels for incident tracking.
 3.9. ServiceNow
  • Feature/Setting: Automate incident generation via ServiceNow REST Table API; set table to “incident” with critical error details.
 3.10. Discord
  • Feature/Setting: Automate real-time push by configuring Webhook URL for a designated channel with JSON error information.
 3.11. Google Chat
  • Feature/Setting: Use Chat Webhooks to automate posting automated notifications to room; configure webhook with message in card format.
 3.12. Email (SMTP)
  • Feature/Setting: Automate SMTP relay; set automated subject and error message for delivery to recipients.
 3.13. Microsoft Outlook
  • Feature/Setting: Microsoft Graph API automates sending mail; configure with recipient and message body containing error snapshot.
 3.14. Trello
  • Feature/Setting: Automate creation of Trello cards using REST API; configure list, card title and description with error context.
 3.15. Asana
  • Feature/Setting: Automate task creation in Asana via API; configure project, assignee, and include error details.
 3.16. Monday.com
  • Feature/Setting: Automate new item using Monday API; populate board ID, item name, and status with error message.
 3.17. Google Sheets
  • Feature/Setting: Sheets API automates appending new rows with error records for log persistence and analytics.
 3.18. AWS SNS
  • Feature/Setting: Publish automated notification topic with error details; configure endpoint (Email, SMS, HTTP) accordingly.
 3.19. Azure Monitor
  • Feature/Setting: Alert rules automate log-based triggers to fire webhooks, send emails, or start workflows; set conditions on error detection.
 3.20. WhatsApp (via Twilio or WhatsApp Business API)
  • Feature/Setting: Automate WhatsApp template message using Twilio WhatsApp Messaging API or WhatsApp Business API to send alerts.

Benefits

 4.1. Automated detection and response reduces incident time and elevates service reliability.
 4.2. Automation ensures consistent, non-stop error monitoring and alerting for corporate critical systems in the auto marketplace.
 4.3. Automating notifications diversifies communication channels, increasing recipient engagement and decreasing missed critical alerts.
 4.4. Enables automatable escalation routing, ensuring issues reach the right person or team instantly.
 4.5. Automated error logs assist in systemic improvement and compliance audit trails.
 4.6. Automation decreases manual tracking workload, sharply reducing human error in incident reporting and escalation.