Guest Engagement & CommunicationPurpose
1.2. Enhance guest engagement, provide timely notifications for ride openings/closures, and boost attendance for special events through consistent messaging.
1.3. Reduce manual workload for park staff by centralizing and streamlining communication across all official channels.
1.4. Ensure accuracy, brand consistency, and responsiveness by integrating system-based triggers (e.g., ride status, upcoming event) directly to social media feeds.
Trigger Conditions
2.2. Real-time status changes of amusement rides (e.g., maintenance, reopening, delays).
2.3. New promotional campaign or flash sale entered by marketing team.
2.4. Achievement of guest milestones (attendance numbers, anniversaries).
2.5. Pre-set recurring reminders (e.g., daily opening hours, weekly safety tips).
Platform variants
• Feature: /me/feed POST method.
• Setting: Configure Page Access Token, schedule posts with specific message, link, and image fields.
3.2. Twitter/X API v2
• Feature: POST /2/tweets.
• Setting: API Bearer Token, compose tweet text, media upload ID for images or videos.
3.3. Instagram Graph API
• Feature: /me/media & /me/media_publish POST methods.
• Setting: Access Token, attach media URL, caption text, configure scheduled publish timestamp.
3.4. LinkedIn Marketing API
• Feature: POST /ugcPosts.
• Setting: Organization Page URN, author, shareContent object with text and media, visibility setting.
3.5. Pinterest API v5
• Feature: POST /pins.
• Setting: Board ID, image_url, link, description fields configured.
3.6. TikTok for Developers API
• Feature: /video/publish endpoint.
• Setting: Access Token, video upload, caption, privacy settings.
3.7. YouTube Data API v3
• Feature: videos.insert method.
• Setting: OAuth2, video metadata, scheduled publish time.
3.8. Discord Webhook
• Feature: POST to webhook URL.
• Setting: Content (message), embeds (images/links), username branding.
3.9. Slack Incoming Webhook
• Feature: Webhook POST.
• Setting: JSON payload with text, attachments for richer updates.
3.10. Telegram Bot API
• Feature: sendMessage and sendPhoto methods.
• Setting: Bot Token, chat_id, text/caption parameters, image/file_id.
3.11. WhatsApp Business Cloud API
• Feature: /messages endpoint.
• Setting: Recipient phone, mediaUrl, templateName for structured events.
3.12. Reddit API
• Feature: POST /api/submit.
• Setting: OAuth2, subreddit, title, url/text, set flair if event-specific.
3.13. Buffer
• Feature: Buffering/Scheduling queue.
• Setting: Social profiles, post text, schedule, media attachment.
3.14. Hootsuite API
• Feature: Messages endpoint.
• Setting: Profile IDs, message body, scheduled timestamp.
3.15. Sprout Social Publishing API
• Feature: Message Publishing endpoint.
• Setting: Social account, message body, schedule and link tracking.
3.16. Zapier Webhooks
• Feature: Catch Hook URL.
• Setting: Receive JSON payload, map to destination social action.
3.17. Microsoft Teams Incoming Webhook
• Feature: Webhook POST.
• Setting: JSON payload with formatted body, action buttons.
3.18. Google My Business API
• Feature: accounts.locations.media.create.
• Setting: Location ID, media item, summary text.
3.19. Tumblr API
• Feature: /blog/{blog-identifier}/post.
• Setting: OAuth2, post type, body/content, tags.
3.20. Viber API
• Feature: send_message method.
• Setting: Auth Token, receiver, type (text/image URL), context call-to-action.
Benefits
4.2. Eliminates manual repetition and delays by leveraging event-driven workflows.
4.3. Maintains cohesive brand messaging, reducing human error.
4.4. Increases guest satisfaction and reach via simultaneous, cross-platform notifications.
4.5. Frees up staff for guest-facing duties and creative campaign development.