Room readiness updates to front desk

Purpose

1. The automation streamlines communication by automatedly sending room readiness updates from housekeeping to the front desk, ensuring instant awareness of which rooms are cleaned and available for check-in, reducing manual coordination, errors, and guest wait times.

2. This automating process is critical for operational bandwidth, real-time guest service, and dynamic occupancy management, automating the entire chain from housekeeping completion to the front office status board.

Trigger Conditions

1. Housekeeper submits room completion via app, IoT device, or housekeeping management system.

2. Scheduled housekeeping task marked as complete in facility operations software.

3. Barcode scan or NFC tap at room door by attendant, automating status update.

4. API webhook fired by external BMS (Building Management System) once room is logged as serviced.

Platform Variants

1. Zapier

• Feature: Webhook & Email Action; configure “Zap” to automatically send cleaned status to front desk upon webhook trigger.
  

2. Microsoft Power Automate

• Feature: Scheduled/trigger-based flows; use "When an HTTP request is received" and "Send an email/Teams message" automatisms.
  

3. Salesforce Service Cloud

• Function: Flow Builder/Process Builder; automate record update in front desk dashboard when housekeeping logs activity.
  

4. Twilio SMS

• Feature: Programmable Messaging API; automate SMS alert to front desk staff with room number and readiness status.
  

5. Slack

• Feature: Incoming Webhooks; automate channel message upon room cleaning completion status pushed by backend system.
  

6. Google Chat

• Feature: Webhook Integration; automate posting readiness alerts to designated front desk chat space.
  

7. SendGrid

• Feature: Automated Email API; configure transactional templates to inform front desk of room readiness.
  

8. Cisco Webex

• Feature: Message Bot API; automate announcements to operations room via Webex bot.
  

9. Asana

• Feature: Automated Task Update; use rules to automate task marking and notification to front desk upon room completion.
  

10. Monday.com

• Feature: Automations; set up triggers to notify front desk board when room cleaning task is completed.
  

11. Trello

• Feature: Butler automations; move or tag cards on front desk board when assigned housekeeping checklist is automatedly finished.
  

12. Freshdesk

• Feature: Workflow Automator; ticket automatically created or updated for front desk when room is updated as ready.
  

13. ServiceNow

• Feature: Flow Designer; automate status workflow from facility operations module to front desk notification point.
  

14. Oracle Hospitality OPERA

• API: Integration Cloud Service; automatically sync housekeeping status to front desk dashboard using API endpoints.
  

15. Amadeus HotSOS

• Feature: Automated notifications; configure system to send real-time push or email to front desk upon task completion.
  

16. Avaya Spaces

• Feature: Workflow Bots; automated messages triggered for group chat when rooms ready.
  

17. Google Sheets

• Feature: Google Apps Script; automate updating shared sheet with real-time room readiness and send notification script.
  

18. Airtable

• Feature: Automations; record status change triggers email or Slack notification to front desk.
  

19. HubSpot

• Feature: Workflows; automate emailing or internal notification based on custom property update (room ready).
  

20. PagerDuty

• Feature: Event rules; automated incident created on readiness update, alerting assigned front desk responder.
  

21. Pipedream

• Feature: Workflow Automation; use workflow steps to automate external API calls and send readiness messages.
  

22. RPA Tools (UiPath, Automation Anywhere)

• Feature: Bot scripts; automate data pickup from facility management software and push notifications to front desk system.
  

Benefits

1. Eliminates manual errors by automating readiness messages, increasing accuracy.

2. Promotes instant front desk updates, reducing guest check-in wait.

3. Offers traceable, auditable automation logs for operational insights.

4. Increases productivity by automating repetitive status communication tasks.

5. Enables seamless scalability and integration with diverse services by automating status reporting.

6. Ensures dynamic cross-platform automation for all front desk notification needs.