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Staff scheduling and shift swap notifications

**Purpose**

 1.1. Enable real-time staff scheduling, shift assignments, and swap notifications to streamline housekeeping, maintenance, and inventory management in animal watering hole hospitality environments.
 1.2. Automate communication, reduce manual scheduling errors, boost shift coverage, and keep farm-stay or pet interaction operations efficiently staffed.
 1.3. Provide end-to-end monitoring and audit trail for shifts, enabling transparent adjustments, quick replacement handling, and immediate inventory or housekeeping response to sudden demand surges.

**Trigger Conditions**

 2.1. New schedule published or updated in scheduling platform.
 2.2. Shift swap request submitted by a staff member.
 2.3. Approval/decline action on swap by manager or peer.
 2.4. Conflict or understaffed slot detected in schedule.
 2.5. Manual override or emergency maintenance alert raised.

**Platform Variants**


 3.1. **Twilio SMS**
  • Messaging API: Send scheduling confirmations, reminders, shift-swap approvals by configuring programmable SMS to staff phone numbers.

 3.2. **Microsoft Teams**
  • Teams Channel Bot: Push notifications, direct mentions for new rosters or swap requests using Graph API Teams messaging endpoints.

 3.3. **Slack**
  • Workflows & Incoming Webhooks: Post scheduling updates, automate reminders, and collect responses for swaps within dedicated shift channels.

 3.4. **Google Calendar**
  • Calendar API/Events Insert: Create and update all shift slots, send calendar invites for accepted swaps, and trigger event reminders.

 3.5. **Outlook (Microsoft 365)**
  • Graph API Calendar: Add/edit shift events, track RSVP statuses, and push real-time notifications for schedule changes.

 3.6. **Zoom**
  • Meetings API: Schedule and auto-invite for team huddles regarding shifts, send auto-reminders on detected conflicts.

 3.7. **SendGrid**
  • Email API: Dispatch time-based alerts for shift allocations, swap notifications, and coverage gaps via transactional email triggers.

 3.8. **Workday**
  • Staffing API: Sync staff profile updates, automate holiday/leave-roster impacts, configure alerts for policy violations during scheduling.

 3.9. **Kronos**
  • Workforce Management API: Pull existing rosters, push approved swaps, post exceptions related to housekeeping workload.

 3.10. **When I Work**
  • Public API: Automate schedule creation, handle staff swap requests, send mobile push via built-in notifications.

 3.11. **Deputy**
  • Shifts API: CRUD operations on shift assignments, automate swap offers/acceptances, broadcast notifications to affected teams.

 3.12. **BambooHR**
  • Time Off & Calendar API: Block unavailable staff from being scheduled; send approval-based alerts when swaps affect leave.

 3.13. **Gmail**
  • Gmail API: Send shift confirmations or swap responses directly to staff inboxes using quick action templates.

 3.14. **Discord**
  • Webhook API: Announce shifts and swaps in private server channels, collect reactions or approvals via bot interactions.

 3.15. **Zoho People**
  • Scheduling API: Update shifts, post notification on app/sms/email when swaps are approved/declined.

 3.16. **Asana**
  • Tasks API: Assign housekeeper/maintenance staff as tasks per shifts, automate creation for unassigned slots.

 3.17. **PagerDuty**
  • Incidents API: Create active staffing incidents for emergency swaps, notify responders for critical shift under-staffing.

 3.18. **Trello**
  • Cards & Boards API: Represent each shift as a card, auto-move based on assignments, notify members for updates.

 3.19. **ClickSend**
  • SMS API: Automate text alerts for last-minute shift changes or swap responses for staff without app access.

 3.20. **SAP SuccessFactors**
  • Workforce Scheduling API: Integrate with shift patterns, automate gap detection, send approval escalations for unscheduled roles.

 3.21. **Monday.com**
  • Data & Automations API: Add staff shifts as board items, trigger automations for swaps, notify via board notifications.

**Benefits**

 4.1. Streamlines roster management, reducing manual communication burden.
 4.2. Ensures coverage for key housekeeping, maintenance, and animal care shifts.
 4.3. Improves transparency and satisfaction for farm-stay staff by making swaps frictionless.
 4.4. Enables rapid response and consistent notifications, minimizing service disruptions.
 4.5. Reduces compliance risk by keeping thorough logs and automating policy checks.

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