HR & Staff ManagementPurpose
1.2. Capture and aggregate KPIs such as sales volumes, upsells, customer feedback, punctuality, safety compliance, and task completion.
1.3. Generate automated, periodic, or on-demand performance reports for HR, managers, and employees.
1.4. Integrate data from diverse sources (POS, time-tracking, feedback forms, sensor/compliance logs) to ensure holistic visibility.
1.5. Support timely feedback, rewards, coaching, compliance auditing, and workforce optimization.
Trigger Conditions
2.2. Submission of customer feedback or mystery shop report.
2.3. Entry of sales transaction or upsell at POS.
2.4. Logging of safety checklist completion.
2.5. Scheduled review date or reporting cycle (e.g., weekly/monthly).
2.6. Thresholds crossed in productivity or compliance metrics (e.g., <90% punctuality, >2 complaints).
Platform variants
3.1. Workday
• Feature: Workday Reports-as-a-Service API
• Setting: Configure “Get_Workers_Performance_Data” endpoint for scheduled pulls.
3.2. BambooHR
• Feature: Reports API
• Setting: Pull “Performance” reports via /reports endpoint, trigger on employee event.
3.3. ADP Workforce Now
• Feature: Event Notification API
• Setting: Configure “OnChange_PerformanceReview” to trigger automation.
3.4. SAP SuccessFactors
• Feature: OData API, “Performance” entity
• Setting: Automate scheduled pulls and data sync on review updates.
3.5. UKG Pro (Ultimate Kronos Group)
• Feature: Reporting API
• Setting: Query “EmployeePerformance” dataset on shift end event.
3.6. Zenefits
• Feature: Reports API
• Setting: Fetch “Employee Review Scores” and automate export.
3.7. Gusto
• Feature: Employee Reports API
• Setting: Automate trigger on new review entry in “performance_reviews” endpoint.
3.8. Oracle HCM Cloud
• Feature: REST APIs, “PerformanceDocuments”
• Setting: GET/POST “/hcmRestApi/resources/latest/performanceDocuments”.
3.9. Deputy
• Feature: Journals API
• Setting: Auto-fetch journals and shift notes to aggregate performance flags.
3.10. Kronos Workforce Ready
• Feature: Data Integration Hub
• Setting: Configure triggered export of “EmployeeReview” data feed.
3.11. Microsoft Dynamics 365 HR
• Feature: OData API for “PersonnelActionPerformance”
• Setting: Pull performance actions on preset events.
3.12. Salesforce (HR custom objects)
• Feature: REST API, “Performance__c” object
• Setting: Automate record update triggers on feedback submission.
3.13. Zoho People
• Feature: Performance API
• Setting: Trigger fetch on “GoalCompletion” activity or new review.
3.14. Namely
• Feature: Reviews API
• Setting: Auto-pull “/reviews” and “/review_results” on specific dates.
3.15. Google Workspace
• Feature: Google Sheets API
• Setting: Capture and update performance logs into shared sheets on trigger.
3.16. Slack
• Feature: Incoming Webhooks
• Setting: Push automated alerts or summaries to HR channel on event.
3.17. Power BI
• Feature: REST API “Datasets”
• Setting: Update relevant dashboards programmatically after each cycle.
3.18. Tableau
• Feature: Tableau Data Extract API
• Setting: Automatically refresh performance dashboards from HR source.
3.19. ServiceNow HRSD
• Feature: Performance Record API
• Setting: Automate creation/update of “Performance Review” record on event.
3.20. Monday.com
• Feature: Boards API
• Setting: Trigger new item or update on “Employee Review” board per review event.
Benefits
4.2. Improves accuracy by amalgamating real-time and multi-source data.
4.3. Enables targeted interventions for employee growth and compliance.
4.4. Supports transparency and consistency in evaluation and reporting.
4.5. Provides actionable metrics for operational and HR leadership decisions.