Feedback collection post-training sessions

Purpose

1. Automate feedback collection post-training sessions for Daihatsu dealership HR teams, ensuring real-time insight into training effectiveness, identifying knowledge gaps, enabling continuous improvement, automating follow-up, and saving time through instant digital collection, aggregation, and reporting.

Trigger Conditions

1. Automated initiation upon training session completion (via calendar event end or trainer input).

2. Automated trigger on participant check-out (biometric, QR, or manual attendance systems).

3. Automated scheduling after preset post-training delay (e.g., 30 minutes after session ends).

4. Trigger from HR platform status update (session marked as “completed”).

5. Automatedly detecting new session completions via email, XLS, or API upload.

Platform variants

1. Microsoft Forms

• Feature/Setting: Automate survey send using Microsoft Power Automate: “When a new item is added” (SharePoint/Excel) → “Send form via email”.
  

2. Google Forms

• Feature/Setting: Automator triggers via Google Calendar event end, sends preconfigured form via Gmail API.
  

3. SurveyMonkey

• Feature/Setting: Automate via SurveyMonkey API “Create collector” and “Send collector invites” on training completion.
  

4. Typeform

• Feature/Setting: Automated sending using Typeform API: “Responses/create”, webhook configuring for immediate initiation.
  

5. Qualtrics

• Feature/Setting: Automatically schedule distribution via Qualtrics Survey Distribution API linked to HR system API/webhook.
  

6. Zoho Survey

• Feature/Setting: Automation with Zoho Flow: triggers on CRM training completion module, sends automated Zoho Survey invite.
  

7. HubSpot

• Feature/Setting: Automate workflow: “Event ends” → “Send survey email” from HubSpot Marketing automation.
  

8. Slack

• Feature/Setting: Automated Slackbot direct message using Slack API “chat.postMessage” with embedded survey link upon trigger.
  

9. Microsoft Teams

• Feature/Setting: Automate Teams bot using Graph API “Send message” to participants with feedback form after session.
  

10. Mailchimp

• Feature/Setting: Automate feedback email campaign deployment using Mailchimp’s E-Mail Automation and webhook integration.
  

11. Twilio SMS

• Feature/Setting: Automated SMS survey invitations using Twilio Programmable SMS API, auto-triggered by HR database update.
  

12. WhatsApp Business API

• Feature/Setting: Automated WhatsApp message with feedback survey using WhatsApp Business Cloud API on session close.
  

13. Salesforce

• Feature/Setting: Automate process builder: “Training Activity Complete” → automated survey sending via Salesforce Surveys.
  

14. SAP SuccessFactors

• Feature/Setting: Automate feedback email via SAP workflow, configure survey API call on Learning Module event end.
  

15. BambooHR

• Feature/Setting: Automated survey dispatch using BambooHR’s webhooks or integrations (Zapier, Make) for completed events.
  

16. Workday

• Feature/Setting: Automate business process completion trigger, launch feedback survey workflow via Workday API.
  

17. Airtable

• Feature/Setting: Automate record-based trigger: “Session completed” status → Sends feedback form via Airtable Automations.
  

18. Trello

• Feature/Setting: Automated action on card moved to “Completed” list, trigger Butler Power-Up to send survey email.
  

19. Asana

• Feature/Setting: Set automated rule: “Task completed” → trigger feedback survey via Asana API or integration.
  

20. SendGrid

• Feature/Setting: Automated email dispatch using SendGrid API “mail/send”, configured in response to DB or webhook trigger.
  

21. Monday.com

• Feature/Setting: Automated item status change triggers survey send via Monday.com Automations connected to email API.
  

22. Jotform

• Feature/Setting: Automate Jotform survey link distribution using webhooks or Jotform API post-event.
  

23. Mailjet

• Feature/Setting: Automating personalized survey email send via Mailjet Email API, triggered by HRIS update.
  

24. ClickSend

• Feature/Setting: Automatedly sending SMS feedback surveys via ClickSend API after session completion entry.
  

25. Pabbly Connect

• Feature/Setting: Automate multi-app connected workflows to send feedback forms on specific HR trigger.
  

Benefits

1. Automates and streamlines feedback collection, reducing HR workload.

2. Ensures high response rates with automatedly-timed reminders.

3. Empowers data-driven improvements through automated aggregation and reporting.

4. Reduces errors and manual follow-up by automating reminders and survey delivery.

5. Enables scalable, repeatable automation for feedback collection across multiple branches or dealers.