Staff scheduling and shift reminder automation

**Purpose**

1.1. Automate staff scheduling and shift reminders to reduce manual errors, optimize workforce allocation, ensure adequate front-line Acrylic Supply staff coverage, and deliver instant notification of schedules, swaps, and changes to all relevant employees via preferred communication channels (SMS, email, app).
1.2. Integrate multiple HR and communication tools, synchronize calendars, and deliver real-time updates to improve punctuality and accountability in an Arts & Crafts retail environment.

**Trigger Conditions**

2.1. New staff schedule is published or updated.
2.2. Existing schedule is modified (swaps, sick leaves, PTO approved).
2.3. Approaching shift start time (e.g., 2 hours prior).
2.4. Last-minute staffing gap detected.
2.5. Missed check-in or late arrival detected by geo-check-in system.

**Platform Variants**

3.1. **Google Calendar**
• Feature/Setting: Auto-create events per staff member; API: Events.insert, Events.watch
3.2. **Outlook 365 Calendar**
• Feature/Setting: Automated shift invites; API: /calendar/events
3.3. **Slack**
• Feature/Setting: Automated direct shift notifications; API: chat.postMessage
3.4. **Twilio SMS**
• Feature/Setting: Send shift reminders via SMS; API: Messages.create
3.5. **Plivo**
• Feature/Setting: SMS reminders globally; API: Message API
3.6. **SendGrid**
• Feature/Setting: Email notifications of new schedules; API: /mail/send
3.7. **Mailgun**
• Feature/Setting: Bulk schedule update emails; API: messages
3.8. **Zoom**
• Feature/Setting: Schedule notification for virtual team meetings; API: /users/{userId}/meetings
3.9. **Jotform**
• Feature/Setting: Shift swap request forms; API: /form/{id}/submissions
3.10. **Airtable**
• Feature/Setting: Staff scheduling database; API: /v0/{baseId}/{tableId}/records
3.11. **Trello**
• Feature/Setting: Card automation for shift tasks; API: POST /cards
3.12. **Asana**
• Feature/Setting: Task assign for shift roles; API: /tasks
3.13. **BambooHR**
• Feature/Setting: Pull PTO, availabilities for schedule sync; API: /employees/{id}/time-off
3.14. **Deputy**
• Feature/Setting: Publish schedule, notify staff; API: /resource/Endpoint
3.15. **When I Work**
• Feature/Setting: Automated schedule & reminder delivery; API: /shifts
3.16. **Workday**
• Feature/Setting: Central calendar sync, notification push; API: /workforceManagement
3.17. **Microsoft Teams**
• Feature/Setting: Team notification channels; API: chatMessage
3.18. **Zendesk**
• Feature/Setting: Ticket creation for staffing issues; API: /api/v2/tickets
3.19. **Salesforce**
• Feature/Setting: Synced tasks and alerts; API: /services/data/vXX.X/sobjects/Task
3.20. **Zoho People**
• Feature/Setting: Auto update attendance, shift notifications; API: Shift API
3.21. **Facebook Workplace**
• Feature/Setting: Group post for mass alerts; API: /{group-id}/feed
3.22. **PagerDuty**
• Feature/Setting: Urgent shift gap alerts; API: /incidents
3.23. **Google Chat**
• Feature/Setting: Direct scheduling notifications to employees; API: spaces.messages.create

**Benefits**

4.1. Reduces schedule conflicts and absenteeism in retail Art Supply teams.
4.2. Increases admin productivity by automating repetitive scheduling work.
4.3. Maximizes acrylic store’s staff coverage with real-time visibility and flexible changes.
4.4. Ensures all staff are notified instantly and through preferred channels, improving reliability of shift adherence.
4.5. Minimizes revenue loss due to under-staffing or missed responsibilities.