Inmate Communications and VisitationPurpose
1.2. Enables online guest registration, automatic slot distribution, waitlist automating, and cancellation management.
1.3. Automatedly sends confirmations, reminders, and updates to visitors and staff.
1.4. Maintains compliance and audit logs by automatic record-keeping.
1.5. Integrates with facility calendars, security checks, and visitor ID verification automators.
Trigger Conditions
2.2. Incoming phone or kiosk-based booking request.
2.3. API call from correctional management software.
2.4. Manual staff-initiated automated workflow for special events or changes.
2.5. Emergency lockdown or system override triggering automated reschedule or cancellation.
Platform Variants
• Feature/Setting: “Automated Cloud Flow” with trigger “When a new item is added (SharePoint List)” — connect to form and schedule logic.
3.2. Zapier
• Feature/Setting: “Schedule by Zapier” trigger, configure with Google Calendar and SMS by Zapier for confirmations.
3.3. Twilio
• Feature/Setting: Use “Programmable SMS” API to automate reminder texts; “Incoming Message Webhook” to process responses.
3.4. SendGrid
• Feature/Setting: “Mail Send API” for automated email notifications and confirmations.
3.5. Google Calendar API
• Feature/Setting: “Events: insert” — automate adding approved visits to shared calendars.
3.6. Outlook Calendar API
• Feature/Setting: “CreateEvent” endpoint to schedule visitations.
3.7. DocuSign
• Feature/Setting: “Envelope API” for automating digital signing of visitation agreements.
3.8. Salesforce
• Feature/Setting: “Process Builder” and “Flow Builder” for automating visitor data flow and approvals.
3.9. ServiceNow
• Feature/Setting: “Flow Designer” for automated scheduling and ticketing for each visit.
3.10. Kronos Workforce
• Feature/Setting: “API for Scheduling” to synchronize staffing for visitation times.
3.11. AWS Lambda
• Feature/Setting: Trigger on new booking events, run logic for time slot distribution and auto-emailing.
3.12. Google Dialogflow
• Feature/Setting: Automatedly handle booking via conversational AI agent.
3.13. AirTable
• Feature/Setting: “Airtable Automations” — link booking form submissions to calendar and notification flow.
3.14. Calendly
• Feature/Setting: Automated slot management, embedded in website, auto-invites to visitors.
3.15. IBM Robotic Process Automation (RPA)
• Feature/Setting: Schedule bots to process bookings and update internal systems.
3.16. JotForm
• Feature/Setting: “Form Submission Webhook” automates data collection and feeds it into workflow.
3.17. Smartsheet
• Feature/Setting: “Automated Workflows” for slot assignments and visitor notifications.
3.18. DocuWare
• Feature/Setting: Automatically archive visitation records for compliance.
3.19. Azure Logic Apps
• Feature/Setting: “HTTP Trigger” to initiate multi-step visitation automations.
3.20. Slack
• Feature/Setting: Automated direct notifications to relevant staff channels.
3.21. Cisco Webex
• Feature/Setting: “Meeting Scheduling API” to automate hybrid or virtual visitation bookings.
3.22. Unattended RPA bots (UiPath)
• Feature/Setting: Automatically cross-verify visitor info and schedule slots without human input.
3.23. Oracle PeopleSoft
• Feature/Setting: Integration with “Campus Solutions APIs” for automated recordkeeping of visits.
3.24. iLobby
• Feature/Setting: “Pre-registration API” for visitor self-service automating check-in and scheduling.
3.25. NetSuite
• Feature/Setting: “SuiteFlow” for end-to-end automation of visitation process and approvals.
Benefits
4.2. Automated scheduling allows for predictive planning, prevents overcrowding, and enhances compliance.
4.3. Automation ensures instant visitor and staff notifications, improving communication.
4.4. Automated record-keeping simplifies audits and reporting.
4.5. Automating visitor identity checks and slot allocation reduces security risks.
4.6. Automated reminders decrease no-shows and enhance facility resource management.