Internal Operations & HRPurpose
1.2. Ensure automated granting and revoking of accounts, permissions, and group memberships in cloud and on-premise systems for employees or contractors.
1.3. Maintain automated compliance, minimize risk, and ensure efficient resource use by automating internal HR and IT operations.
1.4. Automates documentation updates, audit log entries, and escalations in case of errors or policy conflicts.
Trigger Conditions
2.2. Automatically triggered by user role changes or department moves in internal directories.
2.3. Automates on schedule (e.g., daily/weekly checks for discrepancies or inactive accounts).
2.4. Automating via event triggers from workflow systems or incoming tickets (e.g., ServiceNow/Jira).
Platform Variants
- Feature/Setting: Graph API / User Provisioning — automate user add/remove with PATCH/DELETE on /users endpoint.
3.2. Okta
- Feature/Setting: Lifecycle hooks and User API — automated POST/DELETE to /api/v1/users for auto-provisioning and deprovisioning.
3.3. AWS IAM
- Feature/Setting: SDK/API/CreateUser/DeleteUser — automates secure key and permission assignment.
3.4. Google Workspace Admin SDK
- Feature/Setting: Directory API / Users.insert, Users.delete — automate G Suite account management.
3.5. Workday
- Feature/Setting: Workday REST APIs — automate user creation, provisioning roles automatically on job changes.
3.6. BambooHR
- Feature/Setting: BambooHR API / Employee endpoint — automatedly update records and trigger workflows.
3.7. ServiceNow
- Feature/Setting: User Administration APIs — automate user record creation/updates with sys_user APIs.
3.8. Jira Service Management
- Feature/Setting: Automation rules/API — automate account creation tasks via associated ticket triggers.
3.9. Slack
- Feature/Setting: Admin API / users.admin.invite, users.admin.setInactive — automate user management.
3.10. Zoom
- Feature/Setting: User Management API — automatedly create or deactivate Zoom accounts on role changes.
3.11. Salesforce
- Feature/Setting: User REST API — automated POST/DELETE to /services/data/vXX.0/sobjects/User for onboarding and offboarding.
3.12. SAP SuccessFactors
- Feature/Setting: User API — automate user and access provisioning workflows.
3.13. Box
- Feature/Setting: Users API — automate creating and removing user accounts/folders.
3.14. Dropbox Business
- Feature/Setting: Team API / Members endpoints — automate the onboarding/offboarding process.
3.15. GitHub Enterprise
- Feature/Setting: SCIM/REST API — automate organization membership and access rights.
3.16. Atlassian Confluence
- Feature/Setting: User API — automate provisioning/deprovisioning of Confluence users.
3.17. OneLogin
- Feature/Setting: User API — automate user lifecycle management and SSO assignments.
3.18. Duo Security
- Feature/Setting: Admin API — automate user create/delete for 2FA setup/teardown.
3.19. Zendesk
- Feature/Setting: Users API — automated agent and end-user creation/removal.
3.20. PagerDuty
- Feature/Setting: Users API — automate on-call user provisioning and offboarding.
3.21. Freshservice
- Feature/Setting: API / User endpoint — automate addition/removal aligning with HR status changes.
3.22. Asana
- Feature/Setting: Users API — automated add/delete users to project workspaces.
Benefits
4.2. Automates audit trails and improves traceability for internal and client reviews.
4.3. Accelerates onboarding and offboarding processes, boosting operational efficiency.
4.4. Supports scalable, automatable workflows suitable for rapid business expansion.
4.5. Automating security processes minimizes insider threat and unauthorized access.
4.6. Enables HR and IT to automate repetitive tasks, freeing time for higher-value work.