Purpose
1.2. Automates rapid internal communication among staff, instructors, and administration, minimizing confusion and missed updates.
1.3. Automatedly ensures all personnel are informed in real time, centralizes communication logs for compliance, and auto-tracks acknowledgment where required.
Trigger Conditions
2.2. Manual flag or change submitted by admin or instructor in workflow tool.
2.3. Emergency event (e.g., weather, health advisory) flagged in incident tracking system.
2.4. Resource (room/instructor/equipment) conflicts detected automatedly.
Platform Variants
• Feature: Incoming Webhooks. Automatedly post alerts to #staff or #aromatherapy-team via webhook URL configured with message block.
3.2. Twilio
• Feature: SMS API. Automate sending SMS notifications to staff by triggering a POST to /Messages endpoint with staff mobile list in payload.
3.3. Microsoft Teams
• Feature: Incoming Webhook/Graph API. Automatedly push message card to staff group; sample config: Add connector > provide webhook URL > set JSON payload.
3.4. SendGrid
• Feature: Email API. Automates sending templated emails to distribution group on status change via v3/mail/send API with event-driven template data.
3.5. WhatsApp Business API
• Feature: Automated Message Template. Automate sending pre-approved notification templates to registered numbers using /messages endpoint.
3.6. Google Chat
• Feature: Incoming Webhook. Automatedly send formatted notifications to chat spaces by configuring incoming webhook and payload content.
3.7. PagerDuty
• Feature: Events API V2. Automate triggering incidents or alerts for critical last-minute changes via post to /v2/enqueue.
3.8. Asana
• Feature: Task Create API. Automate assigning a dedicated “last-minute change” task to aromatherapy class leads via POST /tasks.
3.9. Trello
• Feature: Card Create API. Automates card creation in “Operations/Alerts” board, details prefilled based on change type via POST /1/cards.
3.10. Discord
• Feature: Webhook URL. Automatedly post change alerts to a moderators’ channel using formatted JSON.
3.11. Jira
• Feature: Issue Create API. Automates generation of “Operational Change” issues for staff tracking by POST /rest/api/2/issue.
3.12. Telegram
• Feature: Bot API sendMessage. Automated notification via bot to staff group chat by calling /sendMessage endpoint.
3.13. Zoom
• Feature: Meeting Update Webhook. Automate topic, time, or participant updates to all involved staff by configuring Zoom event triggers.
3.14. Outlook 365
• Feature: Graph API SendMail. Automate sending bulk internal emails with change details to relevant group.
3.15. Salesforce
• Feature: Process Builder/Flow. Automate creation of “Change Alert” tasks or cases routed to staff based on real-time triggers.
3.16. Monday.com
• Feature: API Item Change. Automatedly create or update items in an “Internal Alerts” board via /v2 API with mutation on change event.
3.17. Basecamp
• Feature: Ping API. Automated notification to staff group chat using /buckets/[project_id]/chats/pings.json.
3.18. Zoho Cliq
• Feature: Webhook Bot. Automatedly send instant messages to aromatherapy team channel on identified change events.
3.19. ClickUp
• Feature: Task Create API. Automate generation of “Immediate Action Required” tasks in Operations list via POST /api/v2/task.
3.20. Freshservice
• Feature: Workflow Automator. Automatedly create tickets and send notifications by rule on change event via /api/v2/tickets.
3.21. Mattermost
• Feature: Webhook. Automated alert messages to incident channel on specified triggers via webhook integration.
3.22. Yammer
• Feature: REST API Messages. Automate posting internal change notices to company group feed.
3.23. Workato
• Feature: Recipes/Connectors. Automating cross-system notifications and conditional flows on update detection.
3.24. Intercom
• Feature: Conversations API. Automate sending targeted direct messages to staff based on segment (e.g., instructors only).
Benefits
4.2. Automates staff accountability for acknowledging changes.
4.3. Centralized automated communication logs support auditing and compliance.
4.4. Accelerates decision making and reaction time in aromatherapy education operations.
4.5. Multiple platforms ensure the right channel reaches every staff segment — automation maximizes message coverage.