Purpose
1. Ensure acupuncturist compliance by monitoring internal HR document lifecycles (licenses, certifications, policy acknowledgements, insurance, safety trainings).
2. Automate proactive alerts to practitioners, managers, and admins before expiration to prevent regulatory breaches, service disruption, and loss of credentials.
3. Centralize document status oversight and escalation in line with alternative medicine practice regulation and accreditation.
4. Reduce manual tracking, errors, and HR administrative burden by systemizing reminders.
Trigger Conditions
1. Document expiry date in HR system matches pre-configured lead time (e.g., 30/14/7/1 days before expiry).
2. Newly uploaded practitioner credential with defined expiration.
3. Manual update or verification indicating expiring status.
4. Failed document renewal within allowed window triggers escalation notification.
Platform Variants
1. Slack
- Feature: Scheduled messaging to dedicated HR/Practitioner channels using Reminders API.
- Config: Set workflow to POST reminder using Slack Reminders ("/remind") endpoint.
2. Microsoft Teams
- Feature: Automated adaptive card sent to channel or DM via Webhooks.
- Config: Use Teams Graph API ‘Create chatMessage’ for posting reminders.
3. Gmail
- Feature: Time-based personalized reminder email.
- Config: Use Gmail API “Users.messages.send” to automate email delivery.
4. Outlook 365
- Feature: Calendar event with notification alert.
- Config: Use Microsoft Graph API “Create event” with reminders property.
5. Twilio
- Feature: SMS reminder to staff mobile.
- Config: Use Twilio Programmable SMS API “/Messages” endpoint.
6. SendGrid
- Feature: Batch notification to staff and HR.
- Config: Use SendGrid “/mail/send” for templated reminders.
7. Zoho People
- Feature: System alert for document expiry.
- Config: Use Zoho People “Reminders API” or custom workflow builder.
8. BambooHR
- Feature: Automated reminder via Notification Policies.
- Config: Use BambooHR “Employee Document Alert” setting.
9. Workday
- Feature: Push mobile and email alerts.
- Config: Use Workday “Business Process Notification” and API trigger.
10. Google Calendar
- Feature: Create event with custom reminder for expiring document.
- Config: Use Google Calendar API “Events: insert” with reminders array.
11. Asana
- Feature: New task for document renewal.
- Config: Use Asana API “tasks.create” for each expiring credential.
12. Trello
- Feature: Card with deadline and checklist for HR.
- Config: Use Trello API “cards” endpoint and due reminder.
13. Notion
- Feature: Database entry with reminder property.
- Config: Use Notion API “databases query” and property updates.
14. Monday.com
- Feature: Trigger notification to item owners and HR.
- Config: Use Monday.com API “change_column_value” for status and auto-notify.
15. Salesforce
- Feature: Chatter post and email on expiring HR records.
- Config: Use Salesforce Flow or Chatter REST API “/feed-items”.
16. HubSpot
- Feature: Automated workflow and internal notification.
- Config: HubSpot Workflow API “Create engagement/email” on expiry logic.
17. Freshdesk
- Feature: HR ticket creation on document expiry.
- Config: Use Freshdesk API “create ticket” with expiry info.
18. ClickUp
- Feature: Auto task and reminder assignment.
- Config: Use ClickUp API “task:create” with due dates.
19. Airtable
- Feature: Filter and automatic notification on expiry field.
- Config: Use Airtable Automation “send email” or “webhook” action.
20. PagerDuty
- Feature: Escalation incident for overdue document.
- Config: Use PagerDuty Events API “/v2/enqueue” to trigger escalation.
Benefits
1. Prevent license, insurance, or credential lapses jeopardizing practice or compliance.
2. Save admin time by eliminating manual follow-up.
3. Real-time oversight and prioritized action for HR/Practitioner teams.
4. Customizable notification channels accommodate all practitioner workflows.
5. Minimizes regulatory risk, enhances patient trust, and supports seamless operational continuity.