Purpose  
1.2. Notify relevant teams; update maintenance logs; track service intervals; generate work orders and escalate overdue tasks; sync with inventory for part availability.
1.3. Maintain audit trails for compliance; automate calendar invites; simplify maintenance documentation; integrate records with accounting and management systems.
Trigger Conditions  
2.2. Incoming data from IoT sensors indicating usage thresholds.
2.3. Manual flagging from technicians post-repair notes or quality checks.
2.4. Automatic import of manufacturer recall/bulletin data.
2.5. Integration with procurement for new part/equipment arrival.
2.6. Failures detected in diagnostic systems or previous job follow-up.
Platform variants  
• Feature/Setting: API to auto-create and update recurring maintenance events with reminders.
3.2. Microsoft Outlook
• Feature/Setting: Calendar REST API to schedule maintenance, send invites, and post updates.
3.3. ServiceNow
• Feature/Setting: Maintenance scheduling workflow; Incident Management API for auto ticket creation.
3.4. AWS Lambda
• Feature/Setting: Scheduled event triggers based on cloud-stored equipment logs; invoke custom scripts.
3.5. Zapier
• Feature/Setting: Webhooks/maintenance module; action chain for scheduling and notifications.
3.6. Salesforce Field Service
• Feature/Setting: Maintenance Plan Object API to define intervals, trigger cases, and auto-assign techs.
3.7. Twilio
• Feature/Setting: SMS API for team alerts; preconfigured templates for overdue tasks.
3.8. Slack
• Feature/Setting: Bot message API for real-time notifications and slash-command triggered schedule queries.
3.9. Trello
• Feature/Setting: Card creation via REST API for each maintenance event; checklist auto-population.
3.10. Monday.com
• Feature/Setting: Automations API to update boards with next-step maintenance; assign owners.
3.11. Jira Service Management
• Feature/Setting: Issue creation API for planned maintenance; workflow transition triggers.
3.12. Asana
• Feature/Setting: Task auto-generation for each interval; use API to add subtasks and deadlines.
3.13. Notion
• Feature/Setting: Database API for equipment logs; create scheduled pages for each event.
3.14. Airtable
• Feature/Setting: Scripted automation for logging maintenance records and sending reminders.
3.15. Smartsheet
• Feature/Setting: Automated update requests; record maintenance, assign dates and follow-ups.
3.16. Oracle NetSuite
• Feature/Setting: SuiteTalk API for updating maintenance schedules and syncing inventory data.
3.17. SAP ERP
• Feature/Setting: Plant Maintenance module API to set intervals and track compliance activities.
3.18. QuickBooks Online
• Feature/Setting: Scheduled expenses for maintenance costs and reminders via API.
3.19. HubSpot
• Feature/Setting: Workflow API sends alerts or creates tickets for internal follow-up.
3.20. Freshservice
• Feature/Setting: Maintenance contract automation; Service Request API for scheduling.
3.21. IFTTT
• Feature/Setting: Applets for sensor input → maintenance event → multi-channel alerting.
3.22. Google Sheets
• Feature/Setting: Apps Script reads logs, writes upcoming tasks, triggers notices.
Benefits  
4.2. Improves regulatory and audit compliance automatically.
4.3. Cuts administrative workload via seamless scheduling and notifications.
4.4. Enhances operational transparency with real-time logs and status tracking.
4.5. Minimizes unplanned downtime and repair costs through preventive actions.
4.6. Boosts technician accountability with documented assignments and escalations.
 Internal Processes & Compliance
Internal Processes & Compliance