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Loss/leakage and warranty claim analysis automation

Purpose

1.1. Automate the detection, collection, and reporting of loss/leakage events and warranty claims in air compressor repair service operations.
1.2. Reduce manual error, speed up analysis cycles, enable root cause identification through real-time and periodic data ingestion from repair shops, IoT devices, and customer support channels.
1.3. Distribute actionable alerts and reports to relevant teams for maintenance optimization, loss prevention, and warranty cost reduction.
1.4. Enable cross-referencing of incident types, repair outcomes, parts faulty rate, and subsequent warranty claims to fuel predictive analytics and compliance assurance.

Trigger Conditions

2.1. Arrival of new service report labeled “leakage”, “loss”, or “warranty claim”.
2.2. IoT sensor detection of abnormal pressure, temperature, or flow in customer-deployed compressors.
2.3. Inbound email/ticket flagged by customer with subject “warranty”, “leak”, or “claim”.
2.4. Scheduled review pull on daily/weekly repair logs or warranty claim records.

Platform Variants

3.1. Microsoft Power Automate
• Feature/Setting: Use “When a new item is created” (SharePoint/Dataverse trigger); apply “Condition” for keyword filter; output to Power BI and Teams alerts.
3.2. Zapier
• Feature/Setting: Trigger on new email in Gmail with filters for keywords; use Formatter to parse text; send results to Google Sheets and Slack.
3.3. UiPath
• Feature/Setting: Email trigger in “Get Outlook Mail Messages”; use “If” activity for leakage/warranty detection; write structured output to SAP/Excel.
3.4. Make (Integromat)
• Feature/Setting: HTTP webhook trigger from IoT; Text parser for event type; output to Google Drive and email.
3.5. ServiceNow
• Feature/Setting: Flow Designer; watch for new Incident/Request with custom field; auto-create Investigation Task.
3.6. Twilio
• Feature/Setting: SMS webhook ingests field service messages; automatic extraction of “leak detected” SMS to centralized database (Studio Flows).
3.7. Salesforce
• Feature/Setting: Process Builder/Flow Builder; auto-label “Case” by subject/description; trigger Chatter/Reports.
3.8. AWS Lambda
• Feature/Setting: Scheduled Lambda script parsing S3 repair logs; on extraction, push to SNS topic for alerts.
3.9. Azure Logic Apps
• Feature/Setting: Recurring trigger to fetch incidents from Dynamics 365; use “Content Filter”; insert into SQL Database.
3.10. Google Cloud Functions
• Feature/Setting: Pub/Sub subscription on IoT event; function outputs parsed metrics to BigQuery.
3.11. IBM Watson
• Feature/Setting: Natural Language Understanding API classifies service notes for leakage/claim indicators; output as structured JSON.
3.12. SAP Business Technology Platform
• Feature/Setting: SAP Workflow; new repair notification triggers follow-up process for claims and loss categorization.
3.13. Quickbase
• Feature/Setting: Pipeline monitoring field/service ticket updates; automatic flag on attribute ‘leak/warranty’.
3.14. Jira
• Feature/Setting: Automation for Jira; new issue with component “warranty” or label “leakage” triggers sub-task or email.
3.15. PagerDuty
• Feature/Setting: Inbound event-based trigger from API; escalate “leakage detected” alerts to on-call managers.
3.16. Datadog
• Feature/Setting: Custom log monitor on machine telemetry; triggers incident if value deviates > threshold.
3.17. Monday.com
• Feature/Setting: Board automation; status change on warranty claim triggers notification and auto-tag.
3.18. Notion
• Feature/Setting: Integration with email/IoT feeds (via API); auto-generation of “Loss Event” database entry.
3.19. Smartsheet
• Feature/Setting: Automated Workflow for intake of new warranty submissions; tag matching, timestamp entries.
3.20. HubSpot
• Feature/Setting: Workflow automation on Support Tickets; classification and routing based on keywords in subject/body.
3.21. Oracle Integration Cloud
• Feature/Setting: Scheduled integration pulls new service log entries; filters for warranty/loss events; invokes reporting or follow-up action.
3.22. Freshdesk
• Feature/Setting: Automations to tag/route tickets labeled as “leak” or “warranty claim” to internal escalation group.

Benefits

4.1. Eliminates manual data entry and reduces human error across reporting processes.
4.2. Accelerates identification and remediation of recurring compressor failures.
4.3. Provides transparent, real-time analytics improving operational visibility.
4.4. Streamlines compliance with warranty and quality obligations.
4.5. Delivers actionable insights for cost containment and process refinement.
4.6. Enhances accountability and team responsiveness through automated alerting and escalation.

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