Purpose
1.2. Automates identification, localization, notification, and withdrawal processes for affected batches within all retail points under the state-controlled monopoly.
1.3. Ensures end-to-end visibility with minimal manual intervention, reducing recall response times and error rates, while supplying audit trails for regulatory inspections.
Trigger Conditions
2.2. Regulatory recall published by authorities.
2.3. Internal quality assurance flag on batch.
2.4. Scheduled reconciliation and compliance audit routines.
2.5. Sales transaction detected for tracked batch.
Platform variants
• Feature: Inventory Management module — Set up automated batch traceability workflows.
• Configuration: Enable batch numbers at material master; configure recall alerts.
3.2. Oracle NetSuite
• Feature: Lot Tracking in Inventory — Auto-log and filter batches; trigger recall scripts.
• Configuration: Enable ‘Lot Numbered Inventory’; link to workflow automation.
3.3. Microsoft Dynamics 365
• Feature: Supply Chain Management — Batch attribute rules and product recall workflows.
• Configuration: Create recall templates and notifications in Supply Chain Management.
3.4. Salesforce
• Feature: Service Cloud Case Management — Intake and manage recall cases.
• Configuration: Automated case creation upon batch recall event.
3.5. Twilio SMS
• Feature: Automated SMS — Notify stores or distributors on batch recall.
• Configuration: SMS API integrated with recall trigger event.
3.6. SendGrid
• Feature: Transactional Email — Batch-specific recall email alerts.
• Configuration: API key setup; template for recall notifications.
3.7. AWS Lambda
• Feature: Serverless Batch Tracking Logic — Event-driven recall routines.
• Configuration: Lambda triggers on new recall or internal QA event.
3.8. Azure Logic Apps
• Feature: Automated workflows — Orchestrate batch tracking and recall steps.
• Configuration: Event connector to inventory DB; send notifications on triggers.
3.9. Google Cloud Functions
• Feature: Automated Recall Processing — Execute scripts on batch events.
• Configuration: Function triggers on batch/recall data update.
3.10. Barcode/NFC Systems (e.g. Zebra, Honeywell)
• Feature: Physical Batch Scanning — Integrate asset tracking data with inventory system.
• Configuration: Link scanned batch data directly to backend.
3.11. Shopify POS
• Feature: Product Variant Tracking — Batch level inventory variant management.
• Configuration: Enable and sync ‘Serials/Batches’ for each SKU.
3.12. Lightspeed Retail
• Feature: Batch ID tracking and recall tagging.
• Configuration: Use product fields for batch numbers; API for recall updates.
3.13. Power Automate
• Feature: Workflow Automation — Multi-platform batch/recall notifications.
• Configuration: Trigger on flagged batches and inform relevant parties.
3.14. Slack
• Feature: Channel Alerts — Instant recall alert to compliance teams.
• Configuration: Webhook receives batch recall trigger; posts notification.
3.15. Jira Service Management
• Feature: Issue Tracking — Audit and workflow for recall actions.
• Configuration: Assign recall actions; auto-create issue on trigger.
3.16. ServiceNow
• Feature: Incident Management — Assign and monitor recall processes.
• Configuration: Workflow upon recall trigger; alert escalation.
3.17. Monday.com
• Feature: Project Template — Recall process task checklist.
• Configuration: Automatic task generation per batch recall.
3.18. Zendesk
• Feature: Ticket Automation — Record and resolve recall-related customer queries.
• Configuration: API triggers on recall notice; auto-generate tickets.
3.19. Trello
• Feature: Board Automation — Track recall status for each location.
• Configuration: Card created per batch recall event; move based on progress.
3.20. Google Sheets
• Feature: Batch Log Sheet — Live update of affected batches and recall status.
• Configuration: Sheets API integration for automated row updates.
Benefits
4.2. Minimizes delays and manual errors during critical recall events.
4.3. Satisfies audit and regulatory documentation with automated recordkeeping.
4.4. Increases consumer and stakeholder trust by ensuring product integrity and safety.
4.5. Scalable for use across multiple locations and channels without reengineering.