Purpose
1.2. Support real-time operational readiness, optimize labor utilization, reduce turnaround for unloading, prevent bottlenecks, and enable proactive customer communication.
1.3. Synchronize expected delivery timelines with inventory planning, production queues, and sales order commitments.
Trigger Conditions
2.2. EDI receipt of Advance Shipping Notice (ASN) from supplier or carrier.
2.3. Scheduled ETA updates from GPS/telematics APIs or logistics platforms.
2.4. Manual updates by supply chain staff in inventory management dashboard.
2.5. IoT sensor or RFID at warehouse gate detecting carrier arrival.
Platform Variants
3.1. Slack
• Feature: Incoming Webhooks for channel notifications.
• Configure: Generate webhook; POST shipment details as JSON.
3.2. Microsoft Teams
• Feature: Incoming Webhook connector.
• Configure: Create webhook URL; push formatted message about ETA, SKUs.
3.3. Twilio SMS
• Feature: Programmable SMS API.
• Configure: Send immediate SMS on dispatch to driver, warehouse team.
3.4. SendGrid
• Feature: Transactional Email API.
• Configure: Trigger email template with shipment ETA to recipients.
3.5. WhatsApp Business
• Feature: Cloud API for messaging.
• Configure: Send automated template on new shipment or delay.
3.6. PagerDuty
• Feature: Event Orchestration API.
• Configure: Auto-create incidents for at-risk deliveries.
3.7. SAP
• Feature: Business Events/Notifications or Integration Suite.
• Configure: Trigger outbound events from SAP S/4HANA on ASN.
3.8. Oracle Netsuite
• Feature: SuiteTalk Web Services.
• Configure: Post shipment records to workflow triggering notification.
3.9. Salesforce
• Feature: Outbound Messaging or Process Builder.
• Configure: Auto-email or alert when delivery status changes.
3.10. Google Workspace
• Feature: Apps Script for Gmail/Chat.
• Configure: Auto-send email or chat message using script when spreadsheet updates.
3.11. Microsoft Power Automate
• Feature: Flow with trigger on SharePoint/Excel/ERP update.
• Configure: Notify via Teams/Outlook on shipment event.
3.12. Trello
• Feature: Custom Field & Automation.
• Configure: Create/update card in “Incoming Shipments” board.
3.13. Monday.com
• Feature: Automations & Notification Integrations.
• Configure: Pulse when new shipment item is logged or arrives.
3.14. Telegram
• Feature: Bot API.
• Configure: Send message using Bot API for every incoming shipment.
3.15. HubSpot
• Feature: Workflow Trigger / Notification API.
• Configure: Automated internal email for supply chain users.
3.16. Zoho Creator
• Feature: Deluge Scripting/Workflow Notifications.
• Configure: Automated alert on form submission for shipment.
3.17. Asana
• Feature: Rules & Integrations.
• Configure: Comment or assign task on shipment due date.
3.18. Jira
• Feature: Automation Rules/API.
• Configure: Create ticket for every shipment ETA or issue.
3.19. Intercom
• Feature: Custom Bots & Messaging API.
• Configure: Trigger in-app, email, or SMS notification.
3.20. Zapier
• Feature: Multi-step automate with Webhook and notification steps.
• Configure: Connect WMS to Slack/SMS/Email.
Benefits
4.2. Drives on-time material handling, faster inventory reconciliation, and minimized downtime.
4.3. Enables data-driven operational transparency for decision-makers across the supply chain.
4.4. Scales easily with business growth and changes in supplier/carrier base.