Supplier delivery tracking and reminders

Purpose

1.1. Ensure real-time tracking of supplier deliveries to optimize stock levels and avoid beverage stockouts.
1.2. Automate notifications to stakeholders when deliveries are delayed, shipped, or received.
1.3. Enable documentation of supplier performance over time for negotiation and compliance.
1.4. Streamline workflows between procurement, warehouse, and accounting, reducing manual errors.
1.5. Improve visibility for warehouse teams to prepare for incoming stock and space allocation.

Trigger Conditions

2.1. Purchase order marked as dispatched by supplier.
2.2. Shipment tracking number is added or updated.
2.3. Delivery estimated arrival date approaches within set threshold (e.g., 24 hours).
2.4. Shipment status changes to delayed, in-transit, or delivered.
2.5. Manual status update from supplier portal or API.

Platform Variants

3.1. SAP Business One
• API/Function: Goods Receipt PO endpoint; configure webhook for real-time PO updates.
3.2. Oracle NetSuite
• Feature: Restlet scripts; automate supplier record updates and notifications.
3.3. Microsoft Dynamics 365
• Feature: Data Connector – shipment entity triggers for alerts on status change.
3.4. Salesforce
• Feature: Process Builder or Flow; monitor custom delivery fields and send reminders.
3.5. Zoho Inventory
• API: Sales Order and Package Tracking API; auto-update shipment events.
3.6. Odoo
• Feature: Automated Scheduler; trigger on inventory or purchase module events.
3.7. Slack
• Feature: Incoming Webhook; post delivery status to inventory channel.
3.8. Microsoft Teams
• Feature: Adaptive Cards via Teams Graph API; send delivery updates to warehouse team.
3.9. Gmail (Google Workspace)
• Gmail API: Automated alerts for supplier delivery updates.
3.10. Outlook/Office 365
• Office 365 Mail API; configure rules based on supplier-related emails.
3.11. Google Sheets
• Sheets API: Append delivery status for audit trail and conditional formatting alerts.
3.12. Excel Online
• Feature: Office Scripts – automate status checks and color-code delayed deliveries.
3.13. ShipStation
• Feature: Webhook for “Shipment Created” and “Delivered” events to trigger reminders.
3.14. Twilio SMS
• Feature: Messaging API; send SMS to warehouse/logistics managers for critical alerts.
3.15. SendGrid
• Feature: Mail Send API; automate custom email notifications.
3.16. WhatsApp Business
• API: Cloud API – automate direct reminders to warehouse/receiving teams.
3.17. PagerDuty
• Feature: Event API; escalate urgent supplier issues as incidents.
3.18. Monday.com
• Feature: Custom Automations; update boards on supply chain triggers.
3.19. Trello
• Feature: Power-Ups – auto-create/update cards based on delivery status.
3.20. Asana
• Feature: Rules API; auto-notify task assignees on supplier shipment changes.
3.21. QuickBooks Online
• API: Purchases endpoint; log delivery status for financial reconciliation.
3.22. Amazon SNS
• API: Publish; broadcast delivery alerts across platforms.
3.23. Zendesk
• Feature: Triggers; open or close delivery-related tickets automatically.
3.24. Jira
• Feature: Automation for Jira; create issues on missed deliveries.

Benefits

4.1. Reduces manual tracking and eliminates update gaps.
4.2. Provides timely visibility for all key stakeholders.
4.3. Improves supplier accountability and supply chain transparency.
4.4. Supports inventory optimization and reduces excess stock holding.
4.5. Automates escalation and proactive follow-up on delivery issues.
4.6. Streamlines compliance and audit trails for procurement.
4.7. Enables actionable analytics from centralized delivery data.
4.8. Reduces costs related to expedited orders or emergency shipments.
4.9. Enhances customer satisfaction by maintaining steady supply and reducing out-of-stocks.