Purpose
1.2. Ensure efficient, error-free communication between suppliers, logistics partners, and on-site project managers.
1.3. Reduce manual workload for scheduling, minimize transport delays, and offer proactive updates to all stakeholders in the supply chain.
1.4. Synchronize Carrier availability, item stock analytics, and live shipment tracking into the workflow.
1.5. Support compliance, delivery confirmation, and digital recordkeeping via automated logs and notifications.
Trigger Conditions
2.2. Inventory for a requested aggregate SKU drops below reorder threshold.
2.3. Scheduled dispatch time is reached for an open order.
2.4. Carrier API signals vehicle availability or assignment.
2.5. Customer initiates delivery request via portal or email.
Platform Variants
3.1. Twilio SMS
- Feature: Messaging API
- Setting: Configure automated dispatch texts to drivers with pickup/delivery details.
3.2. SendGrid
- Feature: Email API
- Setting: Automate booking confirmations and ETAs to clients' and partners’ email addresses.
3.3. Slack
- Feature: Incoming Webhooks
- Setting: Instant workplace notification about carrier assignments or exceptions.
3.4. Microsoft Teams
- Feature: Graph API — Channel Messages
- Setting: Push real-time logistics updates to a dedicated logistics channel.
3.5. Google Sheets
- Feature: Sheets API — Append Rows
- Setting: Log every booking and dispatch event in a shared inventory worksheet.
3.6. SAP
- Feature: BAPI_SALESORDER_CREATEFROMDAT2
- Setting: Auto-create outbound delivery records and carrier bookings.
3.7. Salesforce
- Feature: Process Builder/Flow
- Setting: Trigger shipment batch notifications from opportunity or order objects.
3.8. Zoho CRM
- Feature: Webhooks/Automation Rules
- Setting: Notify logistics team and update order status fields on dispatch.
3.9. Oracle SCM Cloud
- Feature: Logistics API — Create Shipment
- Setting: Automate transport order creation and notify carriers.
3.10. HubSpot
- Feature: Workflow Automation
- Setting: Send real-time shipment status emails to customers.
3.11. SAP Ariba
- Feature: Transport Request Integration
- Setting: Auto-generate and transmit delivery requests to pre-approved carriers.
3.12. Microsoft Dynamics 365
- Feature: Power Automate — Triggered Flows
- Setting: Automate carrier assignment and alert salesperson of dispatch.
3.13. Odoo
- Feature: Stock Module Automation
- Setting: Auto-book best-fit carrier based on order/availability; alert via SMS.
3.14. Shopify
- Feature: Fulfillment Service API
- Setting: Trigger dispatch workflow and notify customers for B2B aggregate orders.
3.15. FedEx Web Services
- Feature: Ship Service — CreateShipment
- Setting: Create live shipping labels and trigger outbound pickup booking.
3.16. UPS Developer Kit
- Feature: Pickup Creation API
- Setting: Auto-schedule and confirm truck pickups aligned to aggregate loads.
3.17. QuickBooks
- Feature: Automation Setup
- Setting: Automate invoice creation after carrier booking; email confirmations.
3.18. Trello
- Feature: Power-Ups & Webhooks
- Setting: Add dispatch cards and notify stakeholders on board changes.
3.19. Monday.com
- Feature: Automation Recipes
- Setting: Move bookings to ‘in transit’ and trigger team notifications.
3.20. Jira
- Feature: Automation — Issue Creation
- Setting: Auto-log logistics tasks and send alerts on booking status.
3.21. Dropbox
- Feature: File Request + Webhooks
- Setting: Collect signed delivery notes, then alert backend on completion.
3.22. Xero
- Feature: Invoice & Email Automation
- Setting: Initiate billing process post-dispatch and send statements.
3.23. Pipedrive
- Feature: Workflow Automation
- Setting: Update deals to ‘Shipped’, auto-send notifications.
3.24. Airtable
- Feature: Automations, Webhooks
- Setting: Store and update records of all bookings and alert field teams.
Benefits
4.2. Real-time, uniform notifications to stakeholders via channels they already use.
4.3. Reduced admin fatigue and lowered operational errors from manual communication.
4.4. Swift carrier assignment and better transport resource utilization.
4.5. Compliance strengthened via digital records and traceability at every dispatch step.
4.6. Improved customer satisfaction from transparent, proactive updates.