Automated damaged/return stock reintegration into inventory

**Purpose**

1.1. Reduce manual workload by automatically updating inventory counts when damaged or returned acrylic stock is approved for reintegration.
1.2. Ensure real-time stock accuracy to avoid under- or over-stocking in acrylic retail management.
1.3. Improve audit trails for compliance, theft prevention, and operational reliability in arts & crafts retail.
1.4. Integrate data from POS, warehouse, e-commerce, and customer support channels for closed-loop stock lifecycle management.
1.5. Maintain centralized visibility of reintegrated stock for purchasing, sales, and inventory control teams.

**Trigger Conditions**

2.1. Staff submission of a damage/return approval in POS or warehouse management system.
2.2. Digital signature or approval workflow completion by manager or inventory controller.
2.3. API reception of a processed return/refund from e-commerce, indicating item qualifies for restock.
2.4. Barcode/QR scan event for damaged stock moving to "ready for reintegration" status.
2.5. Scheduled cron job to poll for inventory adjustments marked as “damaged/return eligible for reintegration”.

**Platform Variants**

3.1. **Shopify**
• Feature: Inventory Level API
• Setting: Configure webhook on 'return_created' event, trigger InventoryLevel.adjust endpoint using return item SKU and quantity.

3.2. **WooCommerce**
• Feature: REST API - Products
• Setting: Use webhook or REST hook on order status 'refunded', PATCH product stock quantity via API.

3.3. **Square**
• Feature: Inventory API
• Setting: Subscribe to LoyaltyEvent or RefundEvent, trigger InventoryAdjustment endpoint for stock increment.

3.4. **Lightspeed Retail**
• Feature: Item API
• Setting: On receipt update, post stock increase using Item API 'add item quantity'.

3.5. **NCR Silver**
• Feature: Inventory Adjustment API
• Setting: On return flag, POST new adjustment line for SKUs, mark as “reintegrated”.

3.6. **QuickBooks Commerce (TradeGecko)**
• Feature: Stock Adjustment API
• Setting: Listen for return status change, invoke POST /stock_adjustments.

3.7. **NetSuite**
• Feature: RESTlet
• Setting: On RMA approval, run script to call Inventory Adjustment record, increment by approved units.

3.8. **SAP Business One**
• Feature: Inventory Posting API
• Setting: Trigger HTTP call on damage approval, create inventory posting with item details.

3.9. **Oracle NetSuite**
• Feature: SuiteScript
• Setting: Setup script on RMA status 'approved', modify item quantity field.

3.10. **Zoho Inventory**
• Feature: Update Inventory API
• Setting: On CRM-sales credit note, trigger PATCH on Item.

3.11. **Cin7**
• Feature: Stock Adjustment API
• Setting: Automate REST API call with reason “Return/Damage Reintegration”, change quantities.

3.12. **Dear Systems**
• Feature: Inventory Adjustments
• Setting: Use Webhook on return event to trigger stock increment.

3.13. **Unleashed Software**
• Feature: Stock Adjustment API
• Setting: POST request on return-case-closed, update stock.

3.14. **Vend**
• Feature: Inventory API
• Setting: Create adjustment POST on REST endpoint “stock_on_hand” for restock event.

3.15. **Shopware**
• Feature: Returns Management API
• Setting: On return completed, increment item quantity via PATCH /product endpoint.

3.16. **Odoo**
• Feature: Inventory Adjustment via XML-RPC
• Setting: Call 'stock.inventory.adjustment' with products, quantities, batch ID.

3.17. **Fishbowl Inventory**
• Feature: API Module
• Setting: Trigger adjustment via QuickShip event, POST reintegrated SKU data.

3.18. **WMS Manhattan Associates**
• Feature: Returns API
• Setting: Webhook on closed return PO, increment expected item location.

3.19. **Magento Commerce**
• Feature: Stock Management API
• Setting: Automated call on refund, update extension attribute: “restock returned items = true”.

3.20. **Infor CloudSuite**
• Feature: Inventory Adjustments API
• Setting: POST adjustment on approval of returns module task.

3.21. **TradeGecko (new QuickBooks Commerce)**
• Feature: Product Adjustment API
• Setting: On return workflow completed, invoke PATCH product/adjust/ endpoint with quantity.

**Benefits**

4.1. Reduces manual reconciliation and human errors for busy or multi-location acrylic stores.
4.2. Near real-time visibility of accurate stock levels for sales, fulfillment, and reordering.
4.3. Full digital audit trail and compliance for returned/damaged stock processes.
4.4. Improved customer service by instantly reflecting item availability post-reintegration.
4.5. Tighter integration between returns, warehouse, and sales—enabling better forecasting and loss prevention.