Out-of-stock notifications for customers

Purpose

1.1. Automate real-time out-of-stock notifications to customers when art supply inventory levels fall below a defined threshold.
1.2. Automatedly inform customers via multiple communication channels, reducing lost sales by enabling back-in-stock alerts, alternatives, or pre-orders.
1.3. Improve customer satisfaction and retention by automating transparency on inventory status.
1.4. Integrate inventory automation for faster manual workload reduction for staff and accurate supply chain communication.

Trigger Conditions

2.1. Inventory quantity for specific SKU automates below defined minimum stock threshold.
2.2. Automated sale leads to zero or negative inventory count for SKU.
2.3. Manual or automated supplier update reflects unavailable status on specific item.
2.4. Scheduled automation checks (e.g., hourly) reveal out-of-stock status.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Configure SMS API trigger for "item stockout event"; sample config: POST to "/Messages" with dynamic phone number and SKU message body.
3.2. SendGrid
• Feature/Setting: Automate transactional email workflow for stockout; set up "Dynamic Transactional Template" with inventory trigger.
3.3. Mailchimp
• Feature/Setting: Automatable automation workflow using "Product Retargeting Email" triggered by stock status via API.
3.4. Shopify
• Feature/Setting: Automator enables "Back In Stock" automation app to push notifications on SKU-level availability.
3.5. WooCommerce
• Feature/Setting: "Back In Stock Notifier" plugin integrates automatable triggers from inventory status changes.
3.6. Slack
• Feature/Setting: Use Slack Incoming Webhooks API for real-time automated alert to customer support channels.
3.7. Salesforce Marketing Cloud
• Feature/Setting: Automate "Journey Builder" with Inventory API event data for personalized customer notifications.
3.8. Zendesk
• Feature/Setting: Set up Automated Ticket Triggers for out-of-stock status using "Ticket Update Event".
3.9. Klaviyo
• Feature/Setting: Trigger Back-in-Stock Flow automation, integrating with eCommerce platform automated API push.
3.10. HubSpot
• Feature/Setting: Automate email workflow using "Inventory Change Property" custom event.
3.11. Gmail (Google Workspace)
• Feature/Setting: Use Apps Script automation to send personalized emails when itemStock < 1.
3.12. Microsoft Teams
• Feature/Setting: Incoming webhook triggers inventory alert message to specified channel.
3.13. ActiveCampaign
• Feature/Setting: Inventory-triggered "Customer Notification Automation" workflow using custom deal property.
3.14. Zapier
• Feature/Setting: Inventory webhook triggers action; automates email or SMS via chosen integrated apps.
3.15. Pipedrive
• Feature/Setting: Custom automation triggers activity for clients when product status = "out of stock".
3.16. Intercom
• Feature/Setting: Send automated in-app/SMS/email notifications based on inventory data event.
3.17. Amazon SES
• Feature/Setting: Automator triggers transactional email; configure Lambda function integration for event-driven automation.
3.18. Shopify Flow
• Feature/Setting: Native automation "Inventory Level Changed" triggers customer push/email alerts.
3.19. Freshdesk
• Feature/Setting: Automatable ticket automation for out-of-stock using "Custom Event Trigger".
3.20. Telegram
• Feature/Setting: Use Bot API for automated message to order channel or customer group on stockout event.
3.21. Facebook Messenger
• Feature/Setting: Automate Messenger Bot to deliver real-time stock notifications using "POST /me/messages" with dynamic content.
3.22. Google Sheets
• Feature/Setting: App Script or webhook automation for email/SMS when cell value (inventory) meets trigger logic.
3.23. Zoho CRM
• Feature/Setting: Automate workflow with "Field Update on Inventory Module" for real-time notifications.
3.24. Magento
• Feature/Setting: Magento cron + "Out of Stock Notification" extension, automates notifications via email/SMS when threshold met.

Benefits

4.1. Automates customer communication, improving brand trust and proactive service.
4.2. Reduces manual notification workload through automation across platforms.
4.3. Automating follow-ups or alternatives increases chance of conversion even when primary product is unavailable.
4.4. Automatedly maintains customer engagement, boosts retention, and decreases customer churn due to supply issues.
4.5. Enables rapid response and automatable updates, improving stock management and customer relations.