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Syncing product data across online and POS systems

Purpose

 1.1. Ensure real-time and bi-directional synchronization of product details, stock levels, new arrivals, discontinued items, prices, SKUs, and product images between online e-commerce platforms and physical point-of-sale (POS) systems.
 1.2. Eliminate discrepancies that lead to overselling, stockouts, or customer confusion, and streamline antique store operations by aggregating inventory changes from multiple touch points.
 1.3. Support centralized inventory control for both unique collectible items and bulk merchandise, reducing manual entry and errors.

Trigger Conditions

 2.1. Product add, update, or removal in either the POS or online catalog.
 2.2. Change in available product quantity (sale, restock, return, or damaged item).
 2.3. Price modification or promotional adjustment.
 2.4. Upload or update of product imagery or details.
 2.5. Scheduled interval syncs (e.g., every 15 minutes).

Platform Variants

 3.1. Shopify
  • API: Admin API – Product Create/Update/Delete, Inventory Levels Endpoint
  • Setting: Configure webhooks on product and inventory changes
 3.2. Square POS
  • API: Catalog API – UpsertCatalogObject, Inventory API
  • Setting: Set webhook or manual API polling for catalog changes
 3.3. WooCommerce
  • API: REST API – /wp-json/wc/v3/products, Webhooks for stock and product events
  • Setting: Generate API key and subscribe to product.updated and updated webhook events
 3.4. Vend
  • API: Products API, Stock API
  • Setting: Enable webhooks for product and inventory endpoint operations
 3.5. Lightspeed Retail
  • API: Products API, Inventory API (Endpoints: /Product, /Item)
  • Setting: Register for inventory change notifications
 3.6. BigCommerce
  • API: V3 Catalog API
  • Setting: Webhooks for product and inventory events
 3.7. Magento (Adobe Commerce)
  • API: REST – /V1/products, /V1/stockItems
  • Setting: Scheduled sync jobs or webhooks
 3.8. Clover POS
  • API: Inventory API, Items API
  • Setting: Configure app to listen to item update events
 3.9. PrestaShop
  • API: Webservice API – products, stock_availables
  • Setting: Generate Webservice Key, configure resource hooks
 3.10. Ecwid
  • API: Products API, Webhooks for stock/product change
  • Setting: Register custom app for inventory.changed
 3.11. SquareSpace Commerce
  • Function: Inventory Sync endpoint
  • Setting: Periodic polling via external integration
 3.12. Revel Systems
  • API: Inventory, Products endpoints
  • Setting: OAuth setup, webhook registration
 3.13. Shopify POS
  • API: Same as Shopify Admin API
  • Setting: Unified inventory with webhooks
 3.14. eBay
  • API: Inventory API, Trading API (ReviseInventoryStatus)
  • Setting: Subscribe to inventory status notification
 3.15. Amazon Marketplace
  • API: MWS (Products, Inventory Feed)
  • Setting: Submit inventory feed uploads
 3.16. WooPOS
  • API: Product and Inventory endpoint
  • Setting: Enable API, configure endpoint push
 3.17. QuickBooks POS
  • API: Data Exchange API (QBXML)
  • Setting: Sync jobs using scheduled tasks
 3.18. Shopify Flow
  • Feature: Triggers for inventory/product changes
  • Setting: Flow automation on product.updated, inventory.changed
 3.19. Zapier
  • App: Shopify, Square, WooCommerce, BigCommerce, etc.
  • Setting: Multi-step zaps for product create/update
 3.20. Google Sheets
  • API: Google Sheets API (as data intermediary or source of record)
  • Setting: Trigger on new/changed row for sync action
 3.21. Notion
  • API: Notion Database API
  • Setting: Inventory table syncs with product record changes
 3.22. Microsoft Dynamics 365
  • API: Product/Inventory service
  • Setting: Scheduled flow for inventory set update

Benefits

 4.1. Reduces manual data entry and human error during catalog management.
 4.2. Ensures live stock accuracy across all customer-facing and internal sales channels.
 4.3. Prevents overselling of unique collectibles or antiques.
 4.4. Enhances customer satisfaction by displaying accurate product information and availability.
 4.5. Frees staff time to focus on customer service and curation, not repetitive updates.

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