Out-of-stock product notification to sales team

Purpose

1.1. Instantly alerts the sales team when specific airbrushing products go out of stock.
1.2. Ensures timely restocking and proactive customer communication about unavailable items.
1.3. Prevents lost sales by accelerating internal awareness and response to low or zero inventory levels.
1.4. Centralizes alerts across multiple communication platforms to guarantee no missed notifications.
1.5. Tracks inventory trends to support strategic procurement and supply chain analysis.

Trigger Conditions

2.1. Product quantity reaches zero or user-defined minimum threshold.
2.2. Inventory change event logged in e-commerce/POS/ERP system.
2.3. Scheduled stock audits detect out-of-stock status.
2.4. Manual update by warehouse staff marking a product as unavailable.
2.5. Discrepancy found between expected and actual stock during reconciliation processes.

Platform Variants

3.1. Shopify
• Feature: Admin API Inventory Level change webhook
• Configure: Set webhook to trigger on `inventory_levels/update` and connect to team alert logic
3.2. WooCommerce
• Feature: Action Scheduler + `woocommerce_product_set_stock_status` hook
• Configure: Monitor stock status changes; send alert using REST API
3.3. Square
• Feature: Catalog Inventory API webhook
• Configure: Trigger alert on inventory quantity changes
3.4. Lightspeed Retail
• Feature: Inventory Events webhook
• Configure: Notify sales email/SMS when item stock = 0
3.5. Twilio SMS
• Feature: Messaging API
• Configure: Send SMS to sales team on out-of-stock trigger
3.6. Slack
• Feature: Incoming Webhook
• Configure: Post alert to #inventory-alerts channel
3.7. Microsoft Teams
• Feature: Incoming Webhook or Graph API
• Configure: Push alert message to chosen sales channel
3.8. Gmail
• Feature: SMTP or REST API
• Configure: Send email alert with product details
3.9. Outlook 365
• Feature: REST API (Microsoft Graph)
• Configure: Compose and send notification to group/distribution list
3.10. Google Chat
• Feature: Webhook
• Configure: Dispatch structured notification card
3.11. Discord
• Feature: Webhook
• Configure: Post alert in designated server channel
3.12. Zendesk
• Feature: Ticket API
• Configure: Create ticket for inventory issue
3.13. ServiceNow
• Feature: Incident Management API
• Configure: Log incident ticket for prompt handling
3.14. Trello
• Feature: REST API
• Configure: Auto-create card in “Stock Issues” list
3.15. Jira
• Feature: Issue Creation REST API
• Configure: Generate issue under “Inventory” project
3.16. Monday.com
• Feature: Item Creation API
• Configure: Add item to “Inventory Alerts” board
3.17. Zapier
• Feature: Catch Webhook & Email/Push/Task integrations
• Configure: Forward product info to connected app
3.18. Asana
• Feature: Task Creation API
• Configure: Assign task to stock manager with product details
3.19. PagerDuty
• Feature: Events API
• Configure: Raise incident for urgent restock action
3.20. Notion
• Feature: Database API integration
• Configure: Populate page in out-of-stock database

Benefits

4.1. Accelerates response to out-of-stock situations, minimizing lost sales.
4.2. Ensures all relevant sales personnel receive prompt, actionable alerts.
4.3. Reduces manual inventory checks and miscommunications.
4.4. Consolidates alerts regardless of the team’s preferred work tools.
4.5. Informs procurement and supply chain with actionable data.
4.6. Enhances customer satisfaction via faster replenishments and communication.