Out-of-stock product notification to sales

**1. Purpose**

1. Immediately alert sales teams when key arcade machine stock runs out, ensuring quick reordering and maximized sales.

2. Reduce lost opportunities by providing real-time out-of-stock signals to sales reps.

3. Synchronize inventory systems and sales departments for efficiency and accuracy.

4. Prevent overselling by sales and enhance customer satisfaction through rapid updates.

5. Automate escalation for critical inventory shortages to higher management if thresholds are breached.

6. Maintain historical log of stock alerts for audit and reporting.

**2. Trigger Conditions**

1. Product inventory falls below a pre-set minimum or reaches zero.

2. Inventory update event from ERP, POS, or warehouse system indicates out-of-stock.

3. Scheduled batch check for low/empty stock.

4. Manual flag set by warehouse staff.

5. Failed fulfillment attempt for a sales order due to stock unavailability.

**3. Platform Variants**

1. Twilio SMS

- Feature: Messaging API configured to send SMS alert to sales list
- Sample: API POST to /Messages with To=Sales Team, Body="Product X OOS"

2. SendGrid

- Feature: Email API for transactional notifications
- Sample: POST /mail/send with dynamic template for out-of-stock alert

3. Slack

- Feature: Incoming Webhooks or API to send channel alert
- Sample: POST /api/chat.postMessage to #sales-notifications

4. Microsoft Teams

- Feature: Webhook or Graph API to post into sales chat
- Sample: POST to /incomingwebhook with JSON payload for notification

5. Zendesk

- Feature: Ticket Creation API
- Sample: POST /api/v2/tickets with type="problem" for inventory issue

6. Salesforce

- Feature: Case or Task Creation API
- Sample: POST /services/data/vXX.X/sobjects/Task with subject="OOS Alert"

7. HubSpot

- Feature: Engagements API for task assignment
- Sample: POST /engagements/v1/engagements with note to sales

8. Gmail / Google Workspace

- Feature: Gmail API to auto-email thread
- Sample: POST /gmail/v1/users/me/messages/send

9. Outlook/Office 365

- Feature: Outlook Mail API
- Sample: POST /v1.0/me/sendMail with formatted message

10. Trello

- Feature: Card creation API
- Sample: POST /1/cards with board="Sales Alerts" list="Inventory"

11. Monday.com

- Feature: Item creation via API in inventory board
- Sample: POST /v2 with mutation to create_item

12. Asana

- Feature: Task creation in project
- Sample: POST /api/1.0/tasks with workspace/project for sales

13. Jira

- Feature: Issue creation API
- Sample: POST /rest/api/2/issue type="Task" for OOS alert

14. SAP

- Feature: Business One Service Layer - alert triggers
- Sample: POST to /b1s/v1/MessagesService

15. Netsuite

- Feature: SuiteScript or RESTlet for notification
- Sample: POST /rest/record/v1/task (custom OOS alert record)

16. QuickBooks

- Feature: Create activity/notification via API
- Sample: POST /v3/company/{companyId}/activity

17. Zoho CRM

- Feature: Add Note or Task via API
- Sample: POST /crm/v2/Tasks

18. Mailgun

- Feature: Automated transactional email
- Sample: POST /v3/messages

19. Pipedrive

- Feature: Activity creation via API
- Sample: POST /v1/activities?subject=OOS-Alert

20. Amazon SNS

- Feature: Publish notification message to topic/subscribers
- Sample: Publish API to topic "sales-stock-notify"

**4. Benefits**

1. Real-time sales engagement and faster restocking turnarounds.

2. Eliminates manual communication gaps between inventory and sales.

3. Historical alert logs enable trend analysis and process improvement.

4. Reduces customer disappointment from selling unavailable products.

5. Customizable to any team, format, or urgency level.