Supplier delivery date tracking and notifications

Purpose

1. Ensure every supplier delivery commitment is tracked against expected dates to optimize stock levels, avoid menu shortages, improve kitchen planning, and provide proactive alerts for late or missed shipments.

2. Maintain a historical log of supplier punctuality for future negotiations and audits.

3. Automate stakeholder communication (kitchen manager, procurement, supplier, general manager) through timely, multi-channel notifications regarding delivery status or delays.

4. Support USDA, local health, and brand compliance with accurate delivery record-keeping and alerting.

Trigger Conditions

1. Purchase order creation or modification in inventory management software.

2. Supplier delivery status update in portal, email, EDI, or SMS.

3. Approaching or passed delivery due date with no confirmation logged.

4. Manual user input (update or override) in admin dashboard.

5. Third-party API ping or webhook indicating shipment progress.

Platform Variants

1. Twilio SMS

• Feature/Setting: Use messaging API to auto-send delivery reminders and late notices to suppliers and staff. Example: Configure Messaging Service SID, “Trigger: 48 hrs pre-delivery, Text: ‘Delivery due: [Supplier] – [Date]. Reply YES if on track.’”
  

2. SendGrid

• Feature/Setting: Transactional email API triggers templated alerts to supplier and procurement. Setting: “Event/Webhook—On overdue, send email to ‘[email protected]’, subject ‘Action required: Late delivery.’”
  

3. Slack

• Feature/Setting: Incoming Webhooks/API for #inventory channel; action: bot posts alert if delivery window is missed. ‘Fields: Supplier, Item, Due Date, Status.’
  

4. Microsoft Teams

• Feature/Setting: Teams Connector; configure scheduled cloud flow to send supplier delivery status to Procurement/GM Teams chat when status changes.
  

5. Google Calendar

• Feature/Setting: API to programmatically create and update delivery events with reminders—set automated 36-hour “Delivery Due” notifications.
  

6. Zapier

• Feature/Setting: Automated zap watches purchase orders and triggers multi-app notifications and workflows on PO status or time elapsed.
  

7. Jira Service Management

• Feature/Setting: Automate issue creation for each delivery (“Supplier Delivery: [Supplier] [Date]”) and set SLA-based alerts for late status.
  

8. Monday.com

• Feature/Setting: Board integration/API creates/update items for each expected delivery, auto-assigns to kitchen staff, triggers deadline reminders.
  

9. Asana

• Feature/Setting: API task generator for each PO with due dates; configure notification rules for late/missed updates sent to assigned users.
  

10. Trello

• Feature/Setting: Use the API to create cards for deliveries, attach due dates, and enable automation for notifications and color labeling late tasks.
  

11. Outlook (Microsoft Graph API)

• Feature/Setting: Auto-generates emails and calendar reminders to supplier and procurement contact list with dynamic due dates and escalation paths.
  

12. Shopify

• Feature/Setting: Track inventory item receipt via webhook/app extension, with real-time notification if expected delivery date passes without update.
  

13. SAP Business One

• Feature/Setting: Configure workflow management and set event triggers for overdue supplier receipts, pushing notifications to procurement team.
  

14. Oracle NetSuite

• Feature/Setting: Saved searches and custom workflows monitor delivery records, auto-send email/SMS if due date approached/passed.
  

15. QuickBooks Online

• Feature/Setting: Connect with purchase orders API, trigger reminders to suppliers/accounts team for outstanding deliveries 24 hours pre-due.
  

16. Airtable

• Feature/Setting: Use base entries for deliveries, configure automation to send notification emails when due/overdue flagged.
  

17. HubSpot

• Feature/Setting: Use workflows and tasks; on PO creation, auto-email suppliers, trigger email reminders/alerts on due or overdue date.
  

18. Mailgun

• Feature/Setting: Use API for transactional delivery alerts; configuration: set up sending domain, compose template, set delivery date placeholders.
  

19. WhatsApp Business API

• Feature/Setting: Automate WhatsApp message to supplier’s business account; “Hello [Supplier], your delivery due on [Date] for [Items]”.
  

20. ClickSend

• Feature/Setting: Use SMS API for low-latency notifications; configure delivery date triggers to alert supplier/staff of due/missed delivery.
  

Benefits

1. Reduces manual tracking, minimizes errors, and ensures proactive intervention for supply issues.

2. Improves supplier performance visibility with indisputable digital records.

3. Enhances communication speed and accountability across channels and teams.

4. Decreases food waste and lost sales from stockouts, supporting profitability and operational consistency.

5. Strengthens compliance posture by automating audit trails and historical delivery evidence.