Notification of delayed or incomplete deliveries

Purpose

 1.1. Automate notification when deliveries of pumps, pump parts, or related inventory are delayed or incomplete.
 1.2. Automating communication ensures all stakeholders—the purchasing team, warehouse, and management—are informed immediately to facilitate rapid intervention.
 1.3. Purpose is to reduce manual tracking, eliminate errors, and escalate supply chain interruptions with automated alerts, ensuring business continuity and client trust.
 1.4. Automated notifications also help automate performance tracking of suppliers for ongoing process optimization.

Trigger Conditions

 2.1. Automatedly triggered if Estimated Delivery Date (EDD) is not updated to ‘delivered’ status within the configured time in the ERP.
 2.2. Automates when receiving staff marks shipment status as “incomplete” or “delayed” via inventory management or warehouse mobile apps.
 2.3. Automated interface with suppliers’ tracking APIs showing shipment status is delayed or part-received.
 2.4. Automator checks for missing quantities in scanned or EDI uploaded delivery notes.
 2.5. Automated workflow triggers if inventory threshold is breached due to delayed/incomplete delivery.

Platform Variants

 3.1. Microsoft Power Automate
 • Feature/Setting: Automate “Scheduled cloud flow”—trigger on ERP record change; “Outlook Send Notification” action to designated emails.

 3.2. Zapier
 • Feature/Setting: Automate when rows in Google Sheets (tracking deliveries) match “status: delayed/incomplete,” Send Email/Slack/Teams message.

 3.3. Twilio SMS
 • Feature/Setting: Use Programmable Messaging API, automate outgoing SMS to logistics team on delay trigger.

 3.4. SendGrid
 • Feature/Setting: Automate via Send Email API, customizing delivery alert email template.

 3.5. Slack
 • Feature/Setting: Incoming Webhook; automate channel alert when inventory management system pushes delay event.

 3.6. PagerDuty
 • Feature/Setting: Create Incidents via Events API; automates high-priority delayed delivery escalation.

 3.7. AWS Lambda
 • Feature/Setting: Schedule function to automate scan of ERP shipment data; post anomalies to SNS or Email.

 3.8. Google Workspace
 • Feature/Setting: Google Apps Script to automate email/Google Chat message upon Google Sheets update for delivery delays.

 3.9. Salesforce
 • Feature/Setting: Automate Process Builder to send notification or Task on Opportunity/Product record delay.

 3.10. ServiceNow
 • Feature/Setting: Flow Designer automates creation of Incident/Notification based on integration with supplier portal APIs.

 3.11. HubSpot
 • Feature/Setting: Workflow automation sends internal alert email and logs activity when custom delivery status property is “Delayed”.

 3.12. Monday.com
 • Feature/Setting: Automation Recipe triggers notification when Delivery Status column is “Delayed” or “Incomplete”.

 3.13. Mailgun
 • Feature/Setting: Automates outbound email alert via Send Message API for configured recipients.

 3.14. Opsgenie
 • Feature/Setting: API integration automates alert to response team for delayed shipments.

 3.15. Microsoft Teams
 • Feature/Setting: Incoming Webhook or Adaptive Card automation posts notification to procurement channel.

 3.16. Shopify (for eCommerce integration)
 • Feature/Setting: Flow app or webhook automates notification to staff on supplier delay flags.

 3.17. Zoho Flow
 • Feature/Setting: Automates workflow between Zoho Inventory and Zoho Mail/CRM to send delay or incomplete delivery alerts.

 3.18. Cisco Webex
 • Feature/Setting: Bot automation sends targeted delivery warning messages to supply chain group rooms.

 3.19. ClickSend
 • Feature/Setting: API flow automates SMS/Email notifications to designated contacts when delivery flagged as delayed.

 3.20. IFTTT
 • Feature/Setting: Applet automates multi-channel notifications when a Google Sheets or webhook detects delivery exception.

 3.21. Freshdesk
 • Feature/Setting: Automate ticket creation for delayed/incomplete deliveries using webhook automation.

Benefits

 4.1. Automates real-time visibility of supply chain issues, reducing downtime.
 4.2. Automated escalations accelerate decision-making for contingency planning.
 4.3. Automating reduces manual communication efforts and minimizes response time.
 4.4. Automated documentation for supplier performance review.
 4.5. Automation supports SLA compliance and improves customer satisfaction.
 4.6. End-to-end automator enables seamless integration with upstream and downstream systems, enhancing operational efficiency.