**Purpose**
1.2. End manual back-and-forth with suppliers by streamlining regular orders and emergency restocks for acai berries, toppings, packaging, and perishables.
1.3. Maintain live records of order status and confirmations, reduce human error, and enforce consistency in café procurement processes.
**Trigger Conditions**
2.2. Scheduled regular replenishment intervals (e.g., every Monday at 2pm).
2.3. Receipt of low-inventory webhook/event from POS or inventory platform.
2.4. User-initiated “order now” action from a workflow dashboard.
**Platform Variants**
• Feature/Setting: Messaging API — Automate sending SMS order requests/confirmations to supplier numbers.
• Sample: Configure API endpoint with supplier contact, message content, and webhook for delivery confirmation.
3.2. **SendGrid**
• Feature/Setting: Mail Send API — Send order emails and confirmation receipts; parse supplier replies for order status.
• Sample: Setup dynamic template with supplier details and update parsing logic for reply webhook.
3.3. **Slack**
• Feature/Setting: Incoming Webhooks — Instantly alert café staff about order actions or supplier confirmations in designated channels.
• Sample: Post JSON payload with order details to #orders channel via webhook URL.
3.4. **Microsoft Teams**
• Feature/Setting: Message Cards (Connector) — Notify procurement staff and log communication with suppliers.
• Sample: Send actionable card with order status and supplier responses in Teams.
3.5. **Gmail (Google Workspace API)**
• Feature/Setting: Send/Receive Email — Automate purchase order emails; parse and track replies as confirmations.
• Sample: Use “messages.send” with order template, monitor “messages.list” for replies.
3.6. **Zendesk**
• Feature/Setting: Ticket Trigger/Email Integration — Generate support tickets for each supplier communication instance for tracking.
• Sample: Create ticket using API on outgoing order, auto-update ticket status on confirmation.
3.7. **Salesforce**
• Feature/Setting: Outbound Messaging & Email Services — Log supplier order activity, automate communication, and collect confirmations.
• Sample: Trigger flow on inventory object, transmit details via Email Service to supplier.
3.8. **Mailgun**
• Feature/Setting: Messages API — Send bulk purchase requests or order confirmations; parse replies.
• Sample: Send templated email to supplier endpoint, forward replies to webhook for parsing.
3.9. **Shopify**
• Feature/Setting: Inventory Events Webhook — Trigger immediate supplier contact when online shop inventory is low.
• Sample: Register webhook to invoke communication workflow to suppliers.
3.10. **Zoho Inventory**
• Feature/Setting: Workflow Rules & Email Integration — Auto-generate and send purchase requests based on stock levels.
• Sample: Create rule to send custom email via SMTP integration when product quantity drops.
3.11. **QuickBooks Online**
• Feature/Setting: Purchase Orders API — Generate and send electronic POs to suppliers, receive order updates.
• Sample: Use “create purchase order” endpoint; monitor for status update callbacks.
3.12. **SAP Business One**
• Feature/Setting: Service Layer API — Automate supplier order transactions and confirmations within ERP.
• Sample: Use POST request to add PurchaseOrder entity; fetch response status.
3.13. **Xero**
• Feature/Setting: Purchase Orders Endpoint — Create POs, send emails, reconcile confirmations.
• Sample: “POST /purchaseorders” to create and send to supplier email.
3.14. **Microsoft Outlook (Graph API)**
• Feature/Setting: SendMail & MailFolders — Dispatch supplier order emails and auto-archive confirmations.
• Sample: Use “SendMail” endpoint for outgoing, “delta” to track responses.
3.15. **HubSpot**
• Feature/Setting: Workflows & Email API — Automate order requests as part of supply CRM pipeline, log replies.
• Sample: Trigger workflow “send email” and listen for replies via inbound email integration.
3.16. **Pipefy**
• Feature/Setting: Automation Rules & Email Templates — Issue purchase orders and receive confirmations in supplier management pipeline.
• Sample: Use automation to send email based on card status change.
3.17. **Monday.com**
• Feature/Setting: Automations & Email Integration — Notify suppliers and team upon inventory action; sync response fields.
• Sample: Automation “when stock < threshold, send email + update board.”
3.18. **Asana**
• Feature/Setting: Rules + Email forwarding — Trigger supplier outreach as new task, attach email confirmation.
• Sample: Rule “when subtask created: send custom email to supplier.”
3.19. **Kissflow**
• Feature/Setting: Workflow Automation & Email Integration — Create, track, and confirm supplier orders.
• Sample: Event-based trigger to send email on procurement process step.
3.20. **Airtable**
• Feature/Setting: Automations: Send Email — Email supplier from inventory base; parse confirmation into table field.
• Sample: Replace “Supplier Contact” record trigger with email action and webhook for replies.
**Benefits**
4.2. Ensures reliable, fast order placement and confirmation, preventing supply shortages.
4.3. Provides end-to-end visibility and audit trail for all supplier communications.
4.4. Decreases risk of human errors and missed orders.
4.5. Improves supplier-response time, solidifying relationships and streamlining the supply chain.