Automated supplier performance tracking and reporting

Purpose

1.1. Monitor supplier deliveries, quality, compliance, cost, and communication performance automatically.
1.2. Aggregate data from purchase orders, delivery notes, invoices, and internal feedback forms.
1.3. Generate real-time performance reports, including exception flags for late or incomplete deliveries.
1.4. Support procurement decisions with historical supplier performance analytics.
1.5. Automate escalation and resolution workflows for non-compliance or supply risk.
1.6. Integrate directly into decision dashboards for management and procurement.
1.7. Record audit trails for regulatory or supplier relationship management reviews.

Trigger Conditions

2.1. New delivery entry logged or validated in inventory management system.
2.2. Purchase order marked as received or complete.
2.3. Exception report—such as late delivery or damaged goods—flagged by staff.
2.4. Regular scheduled evaluation (e.g., weekly, monthly cycle).
2.5. Invoice reconciliation event occurs.
2.6. Manual override or escalation initiated by management.

Platform variants

3.1. SAP Business One
• Feature/Setting: Service Layer API → `/PurchaseOrders` and `/BusinessPartners` for importing supplier transactions, `/GoodsReceipts` for delivery logs.

3.2. Oracle NetSuite
• Feature/Setting: REST API → `GET /records/v1/purchaseOrder` to capture POs, `GET /records/v1/vendor` for supplier metadata.

3.3. Microsoft Dynamics 365
• Feature/Setting: OData endpoint `/suppliers` and `/purchaseorders`, Power Automate triggers for workflow initiation.

3.4. QuickBooks Online
• Feature/Setting: API → `GET /v3/company/:companyId/purchaseorder`, webhook notifications for supplier transactions.

3.5. Xero
• Feature/Setting: API → `GET /invoices` and `/contacts` for supplier details.

3.6. Zoho Inventory
• Feature/Setting: API → `/purchaseorders` and `/vendors`, schedule automated pulls for status change.

3.7. Coupa
• Feature/Setting: REST API → `/api/suppliers` and `/api/invoices` for automatic ratings extraction.

3.8. SAP Ariba
• Feature/Setting: API → `/OrderStatusUpdate` and `/SupplierProfiles` for success/failure tracking.

3.9. JAGGAER
• Feature/Setting: API → `/suppliers/v1`, `/orders/v1`; scheduled status audits.

3.10. Freshservice
• Feature/Setting: Service Requests API, use custom forms for non-compliance tickets.

3.11. Smartsheet
• Feature/Setting: Webhook triggered worksheet for delivery logs, use formula columns for scores.

3.12. Airtable
• Feature/Setting: API → Patch to supplier table when new delivery record created; automations for flagging issues.

3.13. Google Sheets
• Feature/Setting: App Script triggered on form submission; Sheets API for batch data extraction.

3.14. Slack
• Feature/Setting: Incoming webhook to post supplier status changes; event subscriptions for alert routing.

3.15. Power BI
• Feature/Setting: Dataflow connector importing REST data on schedule; user alerts set on dashboard KPIs.

3.16. Tableau
• Feature/Setting: Web Data Connector to pull supplier metrics, calculated KPIs for quality metrics.

3.17. Monday.com
• Feature/Setting: API board updates on delivery logs; automation recipes for late delivery alerts.

3.18. Trello
• Feature/Setting: Power-Up to sync new supply issues as card events; webhook on board column change.

3.19. ServiceNow
• Feature/Setting: Supplier Management API, incident generation for failed deliveries.

3.20. AWS Lambda
• Feature/Setting: Scheduled function to aggregate, analyze, and push supplier reports; S3 triggers for input CSV.

3.21. Google Cloud Functions
• Feature/Setting: Pub/Sub subscription from ERP event topic; HTTP trigger for real-time processing.

3.22. Zapier
• Feature/Setting: Triggers from new rows in Sheets, new forms in Typeform, action steps for email notifications.

3.23. Asana
• Feature/Setting: API to create tasks on flagged supplier incidents; custom fields for summarizing scores.

3.24. Jira
• Feature/Setting: REST API `POST /issue` for supply chain incidents, automation rules for SLA tracking.

Benefits

4.1. Eliminates manual supplier evaluation and report creation.
4.2. Enables fast corrective action on at-risk supplier relationships.
4.3. Ensures transparency and consistency in supply chain oversight.
4.4. Improves negotiation leverage with objective performance metrics.
4.5. Supports compliance/audit readiness with complete data trails.
4.6. Reduces supply risks through proactive exception management.